We are seeking an experienced Lead Business Analyst to join our distributed team, focused on enhancing a custom insurance policy administration application.

This role will require exceptional leadership abilities, extensive knowledge sharing, thorough documentation, strategic collaboration across teams, and a proactive approach to driving business outcomes. If you are ready to take ownership and lead the charge in delivering innovative solutions, we encourage you to apply and be part of our transformative journey.

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Responsibilities

• Lead and facilitate knowledge transfer sessions to deeply understand the product and ensure team alignment
• Oversee configuration activities, including rating and user interface adjustments, and ensure adherence to best practices
• Prepare detailed documentation for prototypes and configuration processes
• Create Epics, Features, and User Stories within Microsoft Azure DevOps for intricate functionalities
• Build a centralized knowledge repository to document all knowledge transfer and related activities using Microsoft Office and SharePoint
• Support ongoing efforts in configuration and troubleshooting
• Analyze production issues to identify root causes for the core team
• Develop issue-specific documents that enhance team understanding
• Craft comprehensive user requirements documents that outline solutions
• Collaborate with business users, vendor business analysts, and development teams to address issues and propose actionable steps
• Facilitate the elicitation and estimation of business and technical requirements
• Mentor and support other Business Analysts on the team by sharing expertise and fostering professional growth

Requirements

• 5+ years of experience in business analysis with a specialization in insurance applications
• At least 1 year of relevant leadership experience
• Proficiency in SQL to perform data analysis and generate reports
• Background in analyzing documentation and managing requirements
• Familiarity with Insurity or comparable insurance policy administration platforms
• Understanding of requirements and change management workflows
• Excellent English communication skills (B2+ level) for client interactions

Nice to have

• Background in managing migration projects
• Certifications in Business Analysis or relevant disciplines
• Knowledge of agile principles and methodologies
• Competency in using Microsoft Office Suite effectively
• Familiarity with SharePoint features and capabilities

We offer

• Connectivity Bonus (15,000 ARS are paid with a salary receipt at the end of each month as a non-wages concept)
• Medicina Prepaga (It covers the collaborator and direct family group)
• Paternity Leave (Two additional days are added to what is established by law, total of 4 days)
• Discounts card
• English Training (English lessons, twice per week)
• Training Program (Access to multiple customized training plans according to the needs of each role within the company)
• Marriage bonus (The company doubles the allowance established by law that ANSES offers)
• Referral Program (Referral bonus is paid when the referral of a collaborator joins the Company)
• External Agreements and Discounts
• Vacations: 14 calendar days a year

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