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Join EPAM as a remote Site Reliability Engineer. A position of a Senior SRE who is going to cover the LatAm timezone and work in a team of 3 SREs with a hands-on Lead SRE in the same timezone and collaborate with another team of 3 SREs (hands-on Lead + 2 senior SREs) from the European timezone, ensuring follow-the-sun, 24/7 on-call support for the entirety of the customer platform that includes a few Java backend services.
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Responsibilities

• Provide follow-the-sun, 12/7 on-call support for the entirety of the Java backend services currently owned by the customer backend - including owning API Gateway observability
• Prepare and deploy patches to the issues found both in the Java code and related service cloud infrastructure
• Assist in establishing top-of-the-line metrics and dashboards which enable this group and customer backend team to quickly identify/establish overall platform health
• Assist in establishing/improving runbooks for all EOS Backend services
• Assist in monitoring SLOs of all involved backend services submitting code changes which improve SLO as errors occur

Requirements

• 3 – 8 years of experience as DevOps/SRE
• Coding Exposure highly desired
• Experience with Amazon DynamoDB, Amazon ElastiCache, Amazon Web Services
• Soft Skills
• Fast learner who can handle information dumps quickly, learn from them, and apply them dynamically during on-call efforts
• Able to troubleshoot complex systems efficiently using logs & telemetry - identifying and resolving root causes
• Able to communicate operational issues clearly and concisely in writing as part of live incident response
• Motivated to track and improve SLO across a number of systems through repeatable processes

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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