Senior Product Marketing Manager, Operations
Dropbox
Dropbox is a Virtual First company. For this role, we are hiring in Zones 2 and 3. Please refer to our Compensation section below to see what neighborhoods fall under each Zone.
Company Description
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Our Marketing team sets product positioning and strategy, manages product launches, and gathers customer insights. We’re responsible for maximizing our products' potential, in order to delight our users and help Dropbox grow. We partner with teams across the company, including Product, Sales, and Engineering.
Role Description
Responsibilities
- Launch Operations Leadership: Lead the operational framework for go-to-market launches, ensuring readiness across Product, Marketing, Sales, Enablement, and Customer Success. Partner with cross-functional teams to define timelines, align stakeholders, and meet launch criteria.
- Develop and maintain company-wide launch playbooks, templates, and best practices.
- Oversee the implementation of scalable processes to manage the complexity of launches effectively.
- Act as the central point of coordination for product and solution launches, driving alignment and accountability across teams.
- Strategic Planning and Prioritization: Work closely with PMM leadership to design and execute planning processes, including investment frameworks, resource allocation, and OKRs.
- Develop frameworks to prioritize launch initiatives based on market impact, organizational capacity, and strategic objectives.
- Program and Process Optimization: Identify, develop, and implement operational enhancements that enable the PMM team to partner effectively with Marketing, Sales, and Product.
- Streamline workflows for launch readiness, from ideation to post-launch reporting.
- Build scalable solutions for recurring PMM needs, such as stakeholder communications, performance reporting, and resource planning.
- Performance Metrics and Reporting: Establish and track key performance indicators (KPIs) for launch success and PMM efficiency.
- Collaborate with analytics teams to measure product performance, adoption rates, and go-to-market outcomes.
- Prepare summaries for business reviews, leadership updates, and company all-hands meetings.
- Cross-Functional Enablement: Act as a connector across Product, Marketing, and Sales to drive clarity, alignment, and execution of key initiatives.
- Facilitate discussions to navigate risks, resolve dependencies, and remove blockers during launch cycles.
- Communication Excellence: Write and deliver clear, concise internal communications, including plans, updates, and presentations, to align teams and build momentum for initiatives.
Requirements
- 5+ years of relevant experience in program management, product marketing, business operations, or consulting.
- 3+ years of experience leading product launches, with a strong understanding of go-to-market processes.
- Exceptional communication skills, with the ability to influence stakeholders and build trust across senior leadership.
- Proven ability to manage multiple priorities and thrive in fast-paced, ambiguous environments.
- Experience developing and implementing operational processes that drive efficiency and clarity.
Preferred Qualifications
- 3+ years of experience working within a technology company or SaaS environment.
- Experience partnering directly with executives and senior leaders.
- Solid program management principles and strength in building pragmatic plans and alignment efforts.
- Expertise in designing frameworks for resource allocation and launch prioritization.
- A background in program management, product marketing or product management with hands-on experience in launch management.
Compensation
US Zone 1
This role is not available in Zone 1
The range(s) listed above is the expected annual salary/OTE (On-Target Earnings) for this role, subject to change.
Please note, OTE are for sales roles only.
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Dropbox takes a number of factors into account when determining individual starting pay, including job and level they are hired into, location/metropolitan area, skillset, and peer compensation. We target most new hire offers between the minimum up to the middle of the range.
Dropbox uses the zip code of an employee’s remote work location to determine which metropolitan pay range we use. Current US Zone locations are as follows:
• US Zone 1: San Francisco metro, New York City metro, or Seattle metro
• US Zone 2: Austin (TX) metro, Chicago metro, California (outside SF metro), Colorado, Connecticut (outside NYC metro), Delaware, Massachusetts, New Hampshire, New York (outside NYC metro), Oregon, Pennsylvania (outside NYC or DC metro), Washington DC metro, and West Virginia (DC metro)
• US Zone 3: All other US locations
Benefits
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
- Competitive medical, dental, and vision coverage
- 401(k) plan with a generous company match and immediate vesting
- Flexible PTO/Paid Time Off, paid holidays, Volunteer Time Off, and more, allowing you time to unplug, unwind, and refresh
- Income Protection Plans: Life and disability insurance
- Business Travel Protection: Travel medical and accident insurance
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food and groceries, and much more
- Parental benefits including: Parental Leave, Child and Adult Care, Day Care FSA, Fertility Benefits, Adoption and Surrogacy Support, and Lactation Support
- Access to over 10,000 global co-working spaces through Gable.to, making it easy to book flexible workspaces for collaboration or individual work
- Quarterly Cell phone and internet allowance
- Mental health and wellness benefits
- Disability and neurodivergence support benefits
Additional benefit details are available upon request.