Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This position is part of Payment Systems Intelligence (PSI) - a key component of Global Risk's Payment Fraud Disruption (PFD) team.

PFD's team of technology experts are vital to Visa's efforts to identify, investigate, disrupt, and prevent attacks targeting the global payment ecosystem. This Manager role will support the Ecosystem Protection initiative, a capability within the Payments System Intelligence team that has a broad impact across the organization.

The Ecosystem Protection initiative will work to help secure the environment at Visa. This role is suited for a payments expert with a strong fraud background. The preferred candidate will be experienced in how cyber criminals manipulate the payments messages and response codes in payment processing to commit fraud and have a strong analytics background.

Responsibilities include executing and developing strategies, using analytics to investigate payment response code anomalies, testing message manipulation, developing case studies and scenarios for message manipulation, and successfully executing against the testing plan. In addition, as a part of the PSI team, the Analyst will identify new and novel methods that fraudsters are using to target Visa clients and the ecosystem and develop innovative approaches to disrupt emerging fraud and security vulnerabilities affecting Visa clients and the payments ecosystem.

The primary responsibilities for this role will include

• Serve as a Global Risk Subject Matter subject matter expert on various fraud schemes, payments, and technical expertise with payment response codes in the authorization process.

• Develop analytics to help investigate anomalies and deep dive into response code issues.

• Provide data analysis and response to alerts relative to significant fraud events

• Develop fraud scenarios to test payments security.

• Continuously question and consider new techniques to stay ahead of organized cybercriminals and fraudsters

• Develop metrics and total fraud statistics surrounding cybercrime case reports and investigations.

• Compile reporting on internal incident response measures of success

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• 2 or more years of work experience with a bachelor’s degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Preferred Qualifications:

• 3 or more years of work experience with a bachelor’s degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD).
• Strong understanding of payments, risk management, network security, digital forensics, and security operations.
• Ability to conduct complex analytical functions by performing fraud assessments and analyzing criminal methods.
• Knowledge of transactions, systems processing transactions and overall transaction process.
• Adaptable and able to work well in a fast-paced, team-oriented environment.
• Prior experience with data analytics, visualization tools, and concepts.
• Proficiency with drafting detailed, technical reports.
• Ability to respond after-hours, weekends, and holidays to major fraud events.
• Passion for fraud schemes and cybercrime investigations.
• Good interpersonal, facilitation, and demonstrated emerging leadership skills.
• Understanding of payments process and cybercrime and fraud techniques.
• Able to operate at an advanced level of written and spoken communication, write and speak effectively with impact.
• Previous experience in developing and producing reports to executive management.
• Ability to prepare reports on meaningful trends and fraud stats.
• High level of self-motivation and initiative.

Additional Information

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 106,700.00 to 150,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.