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Director of Product Management, Banking Platform



San Francisco, CA, USA
Posted on Thursday, May 9, 2024

About the Role

As the Director of Product Management on our Spending PM team, you will play a critical role in our mission of transforming the banking experience for millions of members to unlock financial progress. You will lead our product management teams building the cards, products, and experiences that empower Chime members to use and spend their money, and power Chime’s business model. You will define and execute our vision to redefine at-scale consumer banking products and the spending experience for millions of everyday Americans. In this role you will build and recruit high-performing teams, foster strong cross-functional relationships, and deliver industry-changing consumer products to millions of Chime members.

The product teams in this area build and manage Chime’s cards, spending experiences, and account capabilities for all of our members.

If you’re an experienced product leader with a passion for members, building for scale, and a track record of leading high-impact teams, we want to meet you.

The base salary offered for this role and level of experience will begin at $207,000 and up to $307,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

  • Build exceptional product management teams by attracting, coaching, and leading top talent
  • Set and generate alignment on Chime’s card portfolio and core banking experiences, in close partnership with your peers in engineering, marketing, and with company leadership
  • Develop, prioritize, and execute on product roadmaps that deliver on a combination of member and business goals
  • Create collaborative cross-functional partnerships across engineering, design, operations, and a broader organization
  • Be relentlessly resourceful in navigating challenges and identifying opportunities to deliver impact and results across member experiences, company growth, and financial performance
  • Bring your understanding of consumers and financial technology to guide your team to innovate in industry-leading ways

To thrive in this role, you have:

  • 10+ years of product management experience with 3+ years as a manager, including significant time spent working on at-scale consumer experiences and in financial domains.
  • Demonstrated ability to build and lead high-performing teams in a dynamic, fast-paced environment.
  • Exceptional strategic thinking and clarity, with the ability to drive long-term, industry-changing innovation that challenges the status quo
  • A proven track record of building and managing consumer products at scale, driving both existing product iteration and new products that have changed the trajectory of the business
  • A track record of deep collaboration with executive leaders and successfully leading and delivering launches that drive growth
  • Excellent communication skills, with the ability to clearly articulate vision, strategy, and results to a variety of stakeholders and to influence and inspire cross-functional teams.
  • Exceptional ability to lead, foster collaboration, and build strong relationships across all levels of an organization
  • Relentless drive and resourcefulness in pursuing objectives and overcoming obstacles.

A little about us

At Chime, we believe that everyone can achieve financial progress. We’re passionate about developing solutions and services to empower people to succeed. Every day, we start with empathy for our members and stay motivated by our desire to support them in ways that make a meaningful difference.

We created Chime—a financial technology company, not a bank*-- founded on the premise that basic banking services should be helpful, transparent, and fair. Chime helps unlock the access and ability our members need to overcome the systemic barriers that block them from moving forward. By providing members with access to liquidity, rewards, and credit building, our easy-to-use tools and intuitive platforms give members the ability to have more control over their money and to take action toward achieving their financial ambitions.

So far, we’re well-loved by our members and proud to have helped millions of people unlock financial progress, whether they started a savings account, bought their first car or home, opened a business, or went to college. Every day, we’re inspired by our members’ dreams and successes, big and small.

We’re uniting everyday people to unlock their financial progress—will you join us?

*Chime partners with The Bancorp Bank and Stride Bank, N.A., Members FDIC, that power the bank accounts used by Chime Members.

What we offer

  • 🏢 A thoughtful hybrid work policy that combines in-office days and trips to team and company-wide events depending on location to ensure you stay connected to your work and teammates, whether you’re local to one of our offices or remote
  • 💻 Hybrid work perks, like UrbanSitter and Kinside for backup child, elder and/or pet care, as well as a subsidized commuter benefit
  • 💰 Competitive salary based on experience
  • ✨ 401k match plus great medical, dental, vision, life, and disability benefits
  • 🏝 Generous vacation policy and company-wide Take Care of Yourself Days
  • 🫂 1% of your time off to support local community organizations of your choice
  • 🧠 Mental health support with therapy and coaching through Modern Health
  • 👶 16 weeks of paid parental leave for all parents and an additional 6-8 weeks for birthing parents
  • 👪 Access to Maven, a family planning tool, with up to $10k in reimbursement for egg freezing, fertility treatments, adoption, and more.
  • 🎉 In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chime is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, Cook County Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation, please let us know.

To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice.