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Senior Manager Human Resources



People & HR
Fort Worth, TX, USA
Posted on Tuesday, July 2, 2024

Career Area:

Human Resources

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
As the Senior Manager of Human Resources for SPM Western Hemisphere – A Caterpillar Company – you will be responsible for a team of 6-8 members (4 direct reports) across the USA, Canada, and Mexico. You will direct the development and implementation of HR strategies aligned with business objectives, provides guidance on HR policies and practices, and fosters a culture of employee engagement and development.

Collaborating with our senior most leader as a strategic advisor helping identify and prioritize HR initiatives that align with the organization's goals and objectives.
• Aligning HR policies and programs for their division which promote employee engagement, retention, and performance.
• Acting as a trusted coach providing guidance to leaders and managers on HR-related matters, including performance management, compensation, and benefits, etc.
• Analyzing HR metrics and data to identify trends and opportunities and develop a story to provide data-driven recommendations to senior management.
• Developing and implementing change management methods and materials to facilitate deployment of HR programs and processes within a specific organization.

Skill Descriptors
Business Acumen: Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Extensive Experience:
• Designs the organization's planning processes and decision-making channels.
• Explains business issues and trends of own business unit as compared to other business units.
• Demonstrates a big picture understanding of the business, its interrelationships, and priorities.
• Demonstrates strong foundation of business fundamentals, measurement, and business finance.
• Develops business cases for own function; reviews and critiques cases for other functions.
• Explains advantages and risks of using business simulations for critical business decisions.

Global Perspective: Knowledge of issues, opportunities, and challenges for conducting business in the international marketplace; ability to apply global perspectives appropriately in a wide range of situations.

Level Extensive Experience:
• Coaches others on legal, regulatory, and financial issues across multiple countries.
• Participates in developing current and planned infrastructure for conducting global business.
• Advises on the application of global policies to regional and local operations.
• Compares and contrasts opportunities and challenges for countries within a region.
• Oversees current projects using experience with conducting business in several countries.
• Coordinates country-specific legal and financial compliance reviews.

Knowledge of Organization: Knowledge of the organization's vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to understand the value of aligning capabilities with business goals to support optimal performance.

Level Extensive Experience:
• Promotes the rationale and organizing principles of organization's structure.
• Aligns own department's plans with enterprise mission and vision.
• Coaches others on organization's philosophy, culture, and history.
• Trains others on the functions, key responsibilities, and practices of multiple departments or units.
• Makes effective use of the organizations unofficial structure and back channels.
• Participates in developing formal procedures and structures for getting things done within the organization.

Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.

Level Extensive Experience:
• Differentiates assumptions, perspectives, and historical frameworks.
• Evaluates past decisions for insights to improve decision-making process.
• Assesses and validates decision options and points and predicts their potential impact.
• Advises others in analyzing and synthesizing relevant data and assessing alternatives.
• Uses effective decision-making approaches such as consultative, command, or consensus.
• Ensures that assumptions and received wisdom are objectively analyzed in decisions.

Influencing: Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.

Level Extensive Experience:
• Achieves influence and impact even when holding a position contrary to the majority.
• Discards examples of persuasive arguments lacking substance or impact.
• Leads and presents collaborative assessments that persuasively influence decision makers.
• Advises on techniques to build rapport and commitment to common purpose.
• Determines and leverages the decision-making style of the individual or group being influenced.
• Delivers well-received presentations of cost, benefits, risks, and other considerations.

Alignment: Knowledge of the importance of collaboration among team members and the ability to enroll stakeholders in communicating and coordinating activities to support the organization's vision and strategies.

Level Extensive Experience:
• Involves team in discussions focused on clarifying and improving broad commitment.
• Interprets the organization's vision for external stakeholders.
• Establishes clear expectations and accountabilities linked to the vision.
• Develops methods for effectively and consistently communicating strategy and operational goals.
• Helps managers tailor approaches for mobilizing their team around the strategy.
• Refines operational priorities over time to preserve alignment with vision.

Leadership: Knowledge of leadership practices and processes; ability to use strategies and skills to enlist others in setting, embracing and achieving objectives while having a long-term perspective of the future state of things and how to get there.

Level Extensive Experience:
• Translates vision into specific functional or departmental initiatives.
• Uses a normative decision model (with leadership styles and situational variables) to select style.
• Promotes efficacy through monitoring, coaching & motivating subordinates, intervention, etc.
• Uses emotional contagion to affect the mood of group members, tone of group and group processes.
• Initiates structure: role clarification, setting standards, holding subordinates accountable, etc.
• Employs various group decision-making methods depending on the situation.

Talent Management : Knowledge of how an organization attracts, recruits, retains, identifies and develops talent; ability to develop the talent required for an organization to achieve its short-term and long-term goals.

Level Extensive Experience:
• Educates recruiters and HR staff on desirable qualities in prospective employees.
• Designs individual development plans for specific high-potential employees.
• Evaluates all talent initiatives and ensures smooth processes for talent management programs.
• Develops profiles of internal and external candidates who have management or leadership potential.
• Directs multiple talent management programs in diverse organizations.
• Coaches others on how to find opportunities for job rotation to expose talented individuals to new experiences.

About Caterpillar:

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Posting Dates:

July 2, 2024 - July 11, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

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