Site: Mass General Brigham Incorporated

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Job Summary

The Opportunity

The Senior Business Analyst is responsible to support users to understand complex clinical and business workflows, define functional requirements, convey requirements to colleagues engaged in software design and configuration activities, execute test scripts and user acceptance testing, and provide software support services. Responsible for evaluating and documenting existing business processes and recommending optimization efforts to re-engineer processes accordingly.

Essential Functions

-Document and analyze complex business processes and workflows to drive business process improvements and ensure accurate system configuration.
-Identify and recommend best practices for business analysis, training, and end user support functions.
-Perform data discovery, analysis and modeling to inform / influence business decisions and project planning.
-Collaborate with architects and program managers on roadmap planning and prioritization.
-Develop and execute user acceptance testing plans including creation of test cases.
-Communicate status of various team efforts to leadership and stakeholders, including preparing presentations.
- Manage multiple projects and steams of work related to high priority intiatives
-Mentor and train junior team members.

• Bachelor's Degree in Information Systems or related field of study required

• Review of experience in lieu of a degree can be considered

• 5-7 years of experience in information technology, working with business or clinical systems required

Knowledge, Skills and Abilities
- Strong analytical and conceptual thinking skills.
- Ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Excellent documentation skills.
- Experience conducting data analysis, creating detailed reports and using data to influence outcomes / business decisions.

-Excellent Project Management Skills

Schedule Requirements:

• M-F Hybrid required

• Eastern Business hours

• Onsite work includes MGB local sites / Somerville, MA and is based on team and business needs

• Remote working days require a stable, secure, quiet, and compliant working station

Hybrid

399 Revolution Drive

40

Regular

Day (United States of America)

Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework