Site: The General Hospital Corporation

At Mass General Brigham, we know it takes a surprising range of talented professionals to advance our mission—from doctors, nurses, business people and tech experts, to dedicated researchers and systems analysts. As a not-for-profit organization, Mass General Brigham is committed to supporting patient care, research, teaching, and service to the community. We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve.

At Mass General Brigham, we believe a diverse set of backgrounds and lived experiences makes us stronger by challenging our assumptions with new perspectives that can drive revolutionary discoveries in medical innovations in research and patient care. Therefore, we invite and welcome applicants from traditionally underrepresented groups in healthcare — people of color, people with disabilities, LGBTQ community, and/or gender expansive, first and second-generation immigrants, veterans, and people from different socioeconomic backgrounds – to apply.

Primary responsibilities for this role are defining, communicating, and testing changes and updates to custom IACUC protocol submission and review software. This includes writing business requirements documents, consensus-building across institutions, and acting as point-of-contact for software development teams. Experience with other systems and communication tools such as WordPress, Constant Contact, REDCap, and MicroStrategy, Adobe & Microsoft Office Suite strongly desired. Ability to learn considered in lieu of experience.

Job Summary

Summary
Responsible for analyzing and optimizing operational processes and supporting the execution of key projects. This position involves data analysis, reporting, and collaboration with project teams to enhance efficiency and project outcomes.

Does this position require Patient Care?
No

Essential Functions
-Collect, analyze, and interpret data related to operations and project performance.
-Evaluate current operational processes and identify opportunities for improvement.
-Collaborate with department heads and teams to implement streamlined and efficient workflows.
-Develop and maintain performance metrics and dashboards for operations and projects.
-Maintain organized documentation related to operations and projects, ensuring accuracy and accessibility.
-Identify opportunities for cost savings and operational efficiency.
-Facilitate communication among project teams, department heads, and other stakeholders.

Education Bachelor's Degree Related Field of Study required Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Experience in data analysis, operations, and project support or project management 2-3 years required Knowledge, Skills and Abilities - Proficiency in data analysis tools, reporting software, and Microsoft Office Suite. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. - Detail-oriented with a focus on accuracy in data interpretation and reporting. - Ability to work collaboratively in a team environment.

Hybrid

149 Thirteenth Street Building 149

40

Regular

Day (United States of America)

The General Hospital Corporation is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.