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Engineering Manager II, Site Reliability



Software Engineering, Other Engineering
Redwood City, CA, USA
Posted on Saturday, July 6, 2024

Box is the market leader for Cloud Content Management. Our mission is to power how the world works together. Box is partnering with enterprise organizations to accelerate their digital transformation by creating a single platform for secure content management, collaboration and workflow. We have an amazing opportunity to further establish ourselves as leaders in the space, and we need strong advocates to help us achieve that goal.

By joining Box, you will have the unique opportunity to help capture a majority of this developing market and define what content management looks like for the digital enterprise. Today, Box powers 100,000+ businesses, including many top Fortune 500 companies who trust our secure collaboration platform to manage the entire content lifecycle. Our Warsaw office is an incredibly exciting addition to our EMEA expansion. We're already in UK, France, and Germany, and the new Poland location will act as a global engineering and product development hub alongside our headquarters in Redwood City, California.


We're a diverse mix of backgrounds and skillsets and each of us makes a big difference every day. We need leaders that know how to run enterprise-grade services and are passionate about combining software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. Box’s reliability organization ensures that Box’s customers have a highly reliable, performant experience while enabling developers to excel at what they do best — quickly iterate and deliver a world-class product. Much of our software development focuses on building frameworks, services aimed at providing reliability, resilience and optimizing existing systems and eliminating work through automation.


You will be part of the Reliability organization, where you will have the unique opportunity to bring your expertise during the exciting phase of Box in bringing AI to content cloud. You will enjoy flexing your leadership, software engineering and technical muscles and get to work with cutting-edge technologies that will define the future of Box. You will have visibility and impact across all of Engineering and extended leadership team.


  • Scale your team via mentorship and build a culture that reflects your values of accountability, collaboration and passion.
  • Drive the roadmap in conjunction with Reliability Engineering leadership, Product Managers and supported service owners. Bring together multiple perspectives and be the key connector in this important and highly visible role.
  • Participate in deep technical design discussions within your team, across partner teams, and ensure that we’re building the right solutions.
  • You will build software, frameworks, and tools required for reliable operations of Box's services across multiple cloud environments.
  • You will be constantly developing automations / frameworks / tools for better platform reliability/availability.
  • You'll collaborate with other engineers on the team as well as cross functionally to foster solid engineering principles and represent our engineering values.
  • You're detail-oriented and curious and when you're faced with a black box - you open it up and figure out how it works.
  • You effectively prioritize and manage your time and you can communicate effortlessly in any medium - email, slack, phone, face-to-face - and to any audience from a senior engineer to a vice president.


  • 3+ years of experience managing software engineering teams and delivering site reliability (SRE) on a global scale.
  • You have experience building, running distributed systems in production at scale and have managed systems with software.
  • You are a hands on engineering leader with experience on higher level coding languages (e.g Python, Go).
  • Experience translating business needs into engineering opportunities focused on scale, performance, reliability, efficiency, and product velocity.
  • Experience growing and managing diverse, talented, global engineering teams.
  • Experience building strong relationships within and across peer teams that foster deep engagement and delivering key technologies.
  • You are passionate about solving complex problems with software.
  • Experience in system design and able to help the team in designing complex systems/frameworks.
  • You act like an owner and strive to do work you're proud of, both technically and in your team interactions.
  • You are able to inspire other people to work with you, and you enjoy mentoring and coaching others.

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 2 days per week, with a focus on Tuesdays and Thursdays. Your Recruiter will share more about how we work and company culture during the hiring process.

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information on benefits, check out our healthcare benefits and additional Box Benefits + Perks.
In accordance with OFCCP compliance, here is the Pay Transparency Provision.
United States Pay Range
$181,000$226,500 USD