Senior Product Manager, Subscriptions
Best Buy
Product
Minnesota, USA
Posted on Dec 20, 2024
Job Description
Best Buy is an equal opportunity employer.
Senior Product Manager, Subscriptions
As a Senior Product Manager with the Subscriptions team, you will be responsible for driving product vision, strategy and execution of Protection Plan lifecycle/data, claims lifecycle, protection plan communications and user experience capabilities. Subscriptions are a vital part of Best Buy’s business model and its strategy for growing meaningful customer relationships. The Subscriptions Team includes Protection Plans, Memberships, Streaming and Software services. We are looking for an experienced Senior Product Manager to lead our Protection Plans domain and cross functional domains that support all Subscriptions.
This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Richfield, Minnesota, or Atlanta, Georgia.
What you’ll do
As a Senior Product Manager with the Subscriptions team, you will be responsible for driving product vision, strategy and execution of Protection Plan lifecycle/data, claims lifecycle, protection plan communications and user experience capabilities. Subscriptions are a vital part of Best Buy’s business model and its strategy for growing meaningful customer relationships. The Subscriptions Team includes Protection Plans, Memberships, Streaming and Software services. We are looking for an experienced Senior Product Manager to lead our Protection Plans domain and cross functional domains that support all Subscriptions.
This role is hybrid, which means you will work some days on site at a Best Buy location and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Richfield, Minnesota, or Atlanta, Georgia.
What you’ll do
- Define a compelling product vision, roadmap, quarterly objectives and key results in partnership with your product leadership, product team and key stakeholders
- Leverage continuous feedback loops with your stakeholders and support discovery practices that effectively inform your products’ priorities
- Build multi-team alignment on product prioritization (e.g. sprint/roadmap) by utilizing key customer and business metrics to inform your products’ priorities
- Effectively lead and mobilize product teams comprised of product managers to execute on their deliverables
- Manage and develop individual direct reports, including bearing leadership responsibilities with the product team(s) with which they work
- Partner with engineering, project management, design, and marketing teams to launch new products and features
- Create detailed product requirements, user stories, and acceptance criteria
Basic qualifications
- 2 or more years of Product Management experience, OR experience working with development, User experience, Strategy, etc.
- 1 or more years of experience with direct people management and team management.
- 1 or more years of relevant experience in strategy creation, customer-focused solutioning, cross-functional leadership, or related.
- 1 or more years of product management experience in managing technical platform products.
Preferred qualifications
- Bachelor's degree in IT, Computer Science, Engineering, Business, Marketing or related field OR equivalent experience
- 6 or more years of Product Management experience, OR experience working with development, User experience, Strategy, or related
- 2 or more years of experience with direct people management and team management
- 2 or more years of experience managing platform products
- 1 or more years of experience in retail organization(s)
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
- Competitive pay
- Generous employee discount
- Physical and mental well-being support
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.