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Senior Principal Technical Program Manager

Atlassian

Atlassian

IT, Operations
Seattle, WA, USA · Remote
Posted on Monday, July 1, 2024

Senior Principal Technical Program Manager

Engineering | Seattle, United States | Remote, Remote | San Francisco, United States | Remote, Americas | Austin, United States | Mountain View, United States or Remote | Full-Time

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Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Your future team

As part of the Atlassian SPEAR (Scale, Performance, Efficiency, Availability and Reliability) team at Atlassian, your role will unlock the potential of every product within the company. The SPEAR team delivers technology and systems that empower Atlassian products to meet key product quality goals that are critical for our customers:

  1. Develop data-driven features for product quality using AI/ML and other new technologies.

  2. Build systems that enable us to scale performance, reliability and efficient capacity management and usage across the portfolio of Atlassian product offerings.

  3. Ensure success of important business decision-making processes by delivering enterprise-grade solutions across finance, core engineering, products and key enterprise customers.

As a Technical Program Manager reporting to a Head of TPM on the SPEAR team you will define and manage technical programs and success metrics. You will demonstrate a comprehensive understanding of fundamental challenges, shape technical requirements according to needs and collaborate with partners to develop comprehensive solutions. You will use your technical expertise to comprehend product architecture, identify potential risks, collaborate on mitigations needed to ensure high quality for our products and future releases. You will create plans, communicate status, manage risk in execution and ensure successful completion of projects.


What you’ll do

  • Analyze business objectives, customer needs, product adoption inhibitors and opportunities, industry trends, and based on these, in close collaboration with your stakeholders, define a long-term strategy and roadmap for your platform and product components.

  • Understand business objectives and translate them into technical systems problems that need to be prioritized solved in the current business environment.

  • Define specific systems programs and create a plan of action for realizing those programs. Such programs could be around capacity planning, migration efforts, high availability, network architecture, performance optimization, reliability improvements and more.

  • Use your technical understanding of Atlassian and related systems to partner with and influence engineers and architects in making progress on these problems.

  • Responsible for taking a systematic approach to engineering problems. This includes: prioritizing tasks, scoping out the project, defining objectives, and making consistent progress against each of these.

  • Be accountable for the success of these technical programs by managing the entire lifecycle from initiation to forecasting, budgeting, scheduling, etc.

  • Manage complex dependencies and projects with a broad scope across the company.


Minimum Qualifications

  • 8+ years of experience on software teams as Development Manager or TPM

  • Strategic thinking and ability to understand business objectives to translate them into technical problems and programs.

  • Technical understanding of systems involved. Willingness to develop domain expertise in the area they operate - storage, networking, authentication, capacity management, service deployments, etc.

    • TPMs are not expected to write or read code, but are expected to understand system flows, block architectures, APIs and such.

  • Experience defining and running end-to-end complex technical programs.

  • Strong leadership, organizational, and communication skills.

Preferred Qualifications

  • B.S. in Software Engineering, Computer Science, or Technical Discipline

  • Ability to drive change through building systems, frameworks and/or platforms

  • Understanding of capacity, systems efficiency and mapping return on investment to engineering systems

  • Strong leadership, organizational and communication skills

  • Ability to thrive in fast-paced, collaborative and ambiguous start-up like environments where thoughtfulness, an entrepreneurial mindset, persistent execution and relationships drive success

Compensation

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $230,900 - $307,800

Zone B: $207,800 - $277,100

Zone C: $191,700 - $255,500

This role may also be eligible for benefits, bonuses, commissions, and equity.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

#LI-Remote

Our perks & benefits

Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.