Senior Product Manager, WW Channel Strategy & Operations
Apple
Product, Operations
Cupertino, CA, USA
Posted on Feb 22, 2025
Summary
Posted:
Weekly Hours: 40
Role Number:200589609
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Apple's WW Channel Strategy & Operations (CSO) organization focuses on developing and deploying worldwide sales programs and standard methodologies to deliver an extraordinary customer experience in the channel and drive Apple Channel sales. Our WW CSO team closely collaborates with many cross-functional groups at world-wide and regional levels. In this role, you will demonstrate your deep expertise in product management, building out field tools to support the customer experience in physical retail locations. You will partner cross-functionally and multi-directionally with a variety of partners to drive the product lifecycle forward from ideation to development to post-launch improvements. As new technologies emerge, your forward-thinking and influence will revolutionize how our channel teams use data to make decisions, using algorithmic insights and automation.
Description
In this role, you will: - Drive towards a shared vision to build scalable, secure, and advanced data and analytics capabilities - Partner with AI/ML teams to incorporate AI/ML models into channel field tools - Conduct market research, evaluate, and recommend technologies to drive efficiencies and optimize resources for the sales channel - Craft a persona-based approach to designing products to meet the needs of different types of users - Manage continuous prioritization of requests for new features and capabilities by partnering closely with GEO teams around the world - Drive the product roadmap for automating and augmenting decision making using advanced models, frameworks, and applications - Collaborate with technology partners and internal engineering teams on data architecture, standardization, and execution of the prioritized use-cases
Minimum Qualifications
- 8+ years of experience in product management for enterprise-scale products
- Bachelor’s degree or equivalent experience
- Expertise with large-scale e-commerce data and AI/ML platforms
- Broad proficiency in product management and design thinking techniques and tools (e.g. vision setting, PRDs, critical metrics, customer journey maps, product roadmaps)
Key Qualifications
Preferred Qualifications
- Deep understanding of the modern data and analytics technology stack, including Snowflake, Amazon SageMaker, and Salesforce
- Entrepreneurial approach with an ability to navigate ambiguity and focus on what matters most
- Strong influencing skills to drive alignment across business, operational, and technical partners
- Exceptional verbal and written communication skills along with the ability to simplify complex ideas for technical and non-technical audiences
- Familiarity with Salesforce Data Cloud and Apple Keynote preferred
- MBA preferred
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.