Product Quality Manager - iPad
Apple
Product, Quality Assurance
Cupertino, CA, USA
USD 122,300-227,600 / year + Equity
Posted on Jan 31, 2025
Summary
Posted:
Role Number:200589098
Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Description
We are responsible for driving quality improvement actions on future products and manufacturing processes and developing plans to validate / verify new product quality at each development milestone. -Identify and drive quality improvement opportunities in future products and manufacturing processes Generate Product Quality Plan (PQP) -Lead Process FMEAs on new technologies and manufacturing processes -Lead technical Failure Analysis to support root cause analysis and issue resolution (FAE experience and background troubleshooting a variety of issues preferred) -Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites - Manage quality escalation issues as directed by the Product Quality Manager - Drive on-going product improvements with OEM partners -Support AppleCare Service & Engineering on specific investigations - Conduct periodic reviews of Field/Factory Quality Data with OEM partners -Prepare OK to Ship documentation impacting future product launch -Attend new product development builds as required -Willingness and ability to travel internationally(up to 25%
Minimum Qualifications
- 5+ years of technical experience, including in high-volume manufacturing of consumer electronics
- Bachelor’s degree in engineering or relevant field of science; graduate degree a plus
Key Qualifications
Preferred Qualifications
- Proven ability to process plan, create timelines, and meet deliverables. Exceptional ability to build relationships; clear, consistent communication; data-driven and results-oriented; enthusiastic and motivated
- Works well with a team. Able to build relationships and lead by influence; this role requires advocating for change with a variety of teams across Apple
- Obsessively inquisitive; seeks to pursue everyday problems in innovative ways
- Laser-focused on the smallest details and able to use data forensics to solve complex manufacturing assembly quality issues
- Good understanding of electronic assembly processes
- Experience partnering with contract manufacturers in high-volume production; experience traveling to manufacturing sites
- Ability to travel internationally about 15%
- Superior communications skills
- Ability in working with and analyzing data sets ; Proficient analytical skills - able to analyze large data sets to extract and find errors/discrepancies ; Proficiency in statistical skills
- Knowledge in Python scripting; Building and maintaining automated scripts to report on data errors
- Experience with complex database querying
- Creating reports with visualization tools such as Tableau (build out of dashboards for the data)
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.