Sr. Engineering Program Manager, Apple Cloud Infrastructure, Compute Site Reliability Engineering, Apple Services Engineering
Apple
Software Engineering, Other Engineering, Operations
Cupertino, CA, USA
Posted on Jan 29, 2025
Summary
Posted:
Weekly Hours: 40
Role Number:200585925
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Our SRE team is seeking a dynamic and passionate Engineering Program Manager (EPM) to drive projects that support Apple’s most critical cloud services used by millions of customers daily. As part of the Apple Services Engineering team, you’ll collaborate with a diverse group of talented engineers to build and improve cutting-edge cloud infrastructure, including Elastic Compute and Kubernetes solutions, which power many of Apple’s backend systems and applications. You’ll lead the charge in delivering innovative products and features that surprise and delight internal customers while ensuring extraordinary service availability, scalability, and security. With ambitious goals and a fast-paced environment, our team focuses on defining standards, implementing best practices, and enhancing operational efficiency to deliver infrastructure that scales globally and “just works.”
Description
We’re looking for a proactive, highly organized individual with excellent communication and leadership skills to coordinate complex, multi-location projects with many interdependencies. You’ll thrive on non-routine work that requires social intelligence, critical thinking, and creative problem-solving. A strong background in program and project management, paired with technical expertise, is essential. As an EPM, you’ll have the opportunity to partner with teams across Apple to build infrastructure at a significant scale, leveraging both open-source and proprietary systems. If you’re ready to help shape the future of Apple’s Compute infrastructure, we’d love to hear from you. Occasional travel required.
Minimum Qualifications
- 8+ years proven experience in technical program management in software development for Site Reliability Engineering / DevOps / Infrastructure domains
- Experience leading Cloud native Infrastructure programs.
- Experience running Cloud and Infrastructure projects.
- Experience at end to end project delivery; building roadmaps through to operational sustainability
Key Qualifications
Preferred Qualifications
- Experience in Compute domain (container, elastic instances) is a plus
- Past experience with deployments to AWS / Kubernetes platforms would be a plus
- Experience with driving programs with Agile/Scrum project management practices
- Exceptional interpersonal, project management, and technical skills
- Proficiency and experience in delivering large scale infrastructure projects
- Self-motivated and proactive with demonstrated creative and critical thinking capabilities
- Strong analytical, troubleshooting and problem solving skills
- Strong verbal and written communication skills to represent at all levels of the organization
- Strong facilitation skills (requirements sessions, design meetings, progress and status meetings)
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.