Senior Engineering Program Manager
Apple
Software Engineering, Operations
Cupertino, CA, USA
Posted on Jan 17, 2025
Summary
Posted:
Weekly Hours: 40
Role Number:200587237
The Apple Services Engineering (ASE) team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. We are the people who power the App Store, Apple Music, Apple TV, Apple Podcasts, and Apple Books. And we do it on a massive scale, meeting Apple’s high expectations with high performance to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. The Apple Cloud Services Engineering team, the part of ASE which provides consistency of user experience across third- and first-party clouds, is seeking an extraordinary EPM to deliver innovative product solutions that will shape the future of large-scale infrastructure at Apple. If you love non-routine work that requires social intelligence, complex critical thinking, and creative problem-solving, we would love to hear from you!
Description
You will create and deliver complex program roadmaps for cloud products by closely partnering with developers, engineering managers, designers, product managers, and other partner teams such as Security and Compliance. You will initiate programs by establishing and documenting the scope and the schedule. You will work across stakeholder groups to proactively identify and manage risks and interdependencies and adjust as needed. You will also handle communication to stakeholders, the teams, and cross-functional partners. You will co-manage the development team’s backlog, prioritize work, and offer data and planning expertise for working through prioritization challenges. Occasional travel might be required. ABOUT YOU: You are an ambitious individual who is proactive and is able to work under minimal supervision. You are able to coordinate multiple interdependent projects across geographically distributed locations. You have excellent written and interpersonal skills to influence without authority. You pay attention to the details and are highly organized.
Minimum Qualifications
- 8+ years experience in the tech industry with 5+ years as a technical program manager in cloud-based software development.
- Proficiency in large-scale distributed systems and cloud architecture, databases, and build and release.
- Strong track record of managing software development programs from feature definition to deployment using sophisticated project management tools.
- Excellent written and verbal communication and presentation skills across all organizational levels.
- Strong sense of ownership, customer service, collaboration, and integrity.
- User-centric program leadership: Passionate about optimizing the user experience, providing thought leadership to enhance end-to-end user interactions for technical products.
- A Bachelor's degree in Computer Science, Software Engineering, or a related field.
Key Qualifications
Preferred Qualifications
- Past experience with containers/Kubernetes areas in infrastructure is a plus.
- Experience of setting up and leading agile development teams (and/or played the role of a Scrum Master) using SAFe, Scrum, XP, etc.
- Continuous improvement mindset: Experience in metrics-driven process reengineering and task automation.
- Mentorship: Experienced in mentoring and developing fellow program managers, fostering growth, and building team capabilities.
- A creative problem solver with an excellent ability to influence without authority.
- Great at weighing trade-offs and prioritizing using data and anecdotes.
- Proactive in approach, focus on innovation, and ability to learn new technologies.
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.