NSO Project Manager
Apple
Operations
Dallas, TX, USA
Posted on Dec 24, 2024
Summary
Posted:
Role Number:200584792
Home Office: Yes
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work and to each other. Learning from our people here means we're learning from the best! The RDM team create and care for Apple Stores that look, feel, and function as beautifully as our products. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The NSO and Retail projects team a vital connection between Apple Retail Stores and Global Retail Support. As a project manager you are responsible for providing operational and retail expertise through a store’s lifecycle. This includes the daily support of several AMR markets, including management and delivery of new locations, existing store improvements, backstage operations, evergreen initiatives and future backstage strategies. Equal parts planners, leaders and problem solvers, the NSO project manager is focused on ensuring the best possible experience for our store teams and our Apple customers.
Description
The successful candidate will be able to work independently and as part of a larger cross-functional team, while demonstrating excellent interpersonal skills and ability to effectively interact and influence all levels in the organization. In this position you will: Be a key connector, communicator and advocate for the Apple retail stores. Daily support of several markets in AMR. Lead assigned projects from inception to completion including new stores, existing store projects, retail initiatives and programs. Foster and develop collaborative relationships with corporate partners, field teams, and vendors globally to ensure delivery of the best possible experience to Apple Retail customers. Assess and analyze project to drive improvements and influence change from a process, cost, quality and communication perspective. Support the ongoing assessment of the existing fleet and future investment strategy. Support the business and Apple retail stores on standards, efficiencies, operations, design and initiatives related to the backstage environment.
Minimum Qualifications
- 5 years prior retail leadership experience and/ or 5 years of project management experience.
- Experience managing high performing teams in a dynamic environment.
- Ability to travel domestically and internationally required.
- Proficient in written and spoken English.
Key Qualifications
Preferred Qualifications
- A dynamic self starter who thrives in a fast paced, ambiguous environment with passion for retail excellence.
- Excellent decision quality with experience in planning and organizing.
- Strong verbal and written communication skills, with an eye for detail.
- Ability to influence, collaborate and develop business relationships with partners at all levels.
- An inspiring leader who can motivate and guide teams to success.
- Process-centric, with the ability to flex from high-level strategy to fine attention to detail.
- Demonstrate the ability to drive vision and purpose whilst delivering detailed execution seamlessly.
- Demonstrable success in managing multiple projects, priorities & people concurrently across many regions.
Education & Experience
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.