Software Engineering Manager, DNS Systems
Apple
Software Engineering, Other Engineering
Sunnyvale, CA, USA
Posted on Nov 23, 2024
Summary
Posted:
Weekly Hours: 40
Role Number:200579082
Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other’s ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It’s the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you’ll do more than join something — you’ll add something. Are you meticulously organized and highly observant? Join our Information Systems and Technology group and play a vital function on one of two Apple teams: Software and Services and Corporate Functions. From Apple ID to the Apple website to our data centers around the globe, our diverse collection of engineers, designers and creators manage the massive systems and services that so many people rely on every single day. We also build the custom tools that empower other Apple employees to solve problems on their own. Joining this group means you’ll be part of the Apple nerve center. You could play a meaningful role in helping Apple connect with over a billion customer devices around the world. Or you could help over 130,000 employees stay connected with each other and our suppliers. Together, you and your team will help everyone at Apple do what they do best: explore every possibility. Apple is looking for an engineer to join the Edge Services team responsible for critical systems, such as Apple DNS, that every single Apple team and billions of customer devices depend on! The work involves contributing infrastructure code (Go, shell, C...) to handle services and clusters of servers on six continents in various network environments, address production issues and design for the future
Description
You will be responsible for collaboratively setting direction for how Apple operates DNS infrastructure, collaborating with teams across Apple. You’ll also be responsible for handling relationships with various open source communities we collaborate with. Day to day, you will be working with your developers to set priorities, review code and architecture, and lead production deployments. Your team will be responsible for second tier operational support. You will be required to review performance data and investigate any performance regressions that arise. We are looking for an engineering manager with a validated experience of deeply understanding a technical system, being responsible for the evolution of its architecture and contributing infrastructure code for it in the service of other teams and systems. The candidate should be able to dig into the failures of said systems and work in a collaborative way toward urgent remediation as well as longer term architectural and procedural changes.Prior experience with DNS is a requirement. We expect the ideal candidate to over time grow to that level and contribute their unique perspective on the various systems and sub-systems the Apple DNS team is responsible for. The engineering manager filling the position will regularly dive into RFCs and interact with other teams in writing the RFCs.
Minimum Qualifications
- 3+ years experience in software engineering management
- 5+ years experience in a software engineering role
- Experience mentoring a team at varied skill levels in deep technical details
- Experience participating in and building a highly productive blameless team culture
- Experience with designing, implementing, and supporting highly scalable infrastructure services
- Experience with large server deployments
- Experience with various Linux flavors ( Redhat, FreeBSD )
- Experience with revision control systems, continuous integration, unit testing, code reviews and configuration management systems will make the job more fun
Key Qualifications
Preferred Qualifications
- 10+ years experience in a software engineering role
- Knowledge of IPv6, UDP, HTTP, BGP etc a plus
- Experience building highly resilient OS image / install processes
- Deep experience working with Global Teams
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.