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Product Manager, Retail Technology

Apple

Apple

IT, Product
Cupertino, CA, USA
Posted on Nov 16, 2024

Summary

Posted:
Role Number:200579290
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. We’re a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work — and to each other. Because learning from the people here means we’re learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar. The Retail Technology organization is responsible for the technology our customers and staff interface with across all Apple Retail Stores worldwide. We are looking for a dynamic Product Manager to help build the next generation of Apple Product and technology experiences in our stores.

Description

As a Product Manager on our team, you’ll be a part of diverse, and supportive team that ensures our technology fulfills Apple’s vision of enabling employees to deliver the best Retail experience in the world. Partnering with Engineering, Merchandising, Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores. -Design solutions supporting large cross-functional business initiatives that impact many systems. -Represent interests of business and technology through the design, development, and deployment of new technology and systems. -Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met. -Collaborates with business partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules. -Establish product roadmaps for systems or a portfolio of systems supporting a business operation.

Minimum Qualifications

  • 7+ years of Product Management and/or Engineering experience with a consumer products, retail, consulting or SaaS company.
  • Experience working with engineering teams to develop tools and technology that align with business and customer experience goals.

Key Qualifications

Preferred Qualifications

  • Experience with financing, subscriptions, and services
  • Experience planning, managing, and leading sophisticated technology projects in a high-paced, constantly evolving work environment, leading the team through issue resolution throughout the entire development lifecycle.
  • Experience using Agile development methodologies and familiarity using JIRA/Confluence to document business requirements, prioritizing work into Epics, User Stories, and writing Acceptance Criteria.
  • Expertise writing detailed business requirements intended for software engineering and UI/UX design
  • Experience delivering global enterprise level employee and consumer facing mobile and web applications, familiarity with user experience and interactive design success methodologies
  • Demonstrate an ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions
  • Experience planning and leading software release cycles. Specific success prioritizing features, coordinating schedules across platforms, coordinating user testing, and communication with partners on roadmaps, delivery status, and change management details
  • Demonstrates Apple’s values of inclusion and diversity in daily activities

Education & Experience

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.