WW Executive Briefing Content Program Manager
Apple
Operations
Cupertino, CA, USA
Posted on Nov 13, 2024
Summary
Posted:
Weekly Hours: 40
Role Number:200575425
Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Apple’s Channel Strategy and Operations drives channel sales worldwide with “only at Apple” customer experiences. The WW Executive Briefing Program is a key pillar in this strategy focusing on delivering these experiences to customers in our briefing centers around the world. As a member of the worldwide team, the Executive Briefing Program Manager will have the opportunity to impact these experiences by managing the briefing program strategy. This includes managing the framework, inventory, operations and the tools and systems related to briefing processes and content. The Program Manager will work across Apple teams to accomplish this. Our strategy requires a global approach to content creation, communication, and management for the critical assets used in every briefing. This individual will build relationships worldwide to identify needs around the content, localization, format and skills needed for success.
Description
In this role, you will: - Develop the EBC briefing center content information library, utilizing technology and tools to ensure content can be tagged, structured and easily retrieved. - Establish roles and responsibilities for content creation, approval, publishing, and maintenance to ensure consistency and quality control. - In partnership with key stakeholders, collaborate with content creators, marketers, product teams, and leadership to ensure content meets the organizational goals and audience needs. - Partner with product and business process reengineering teams to represent the briefing programs needs across the tools, systems and data structures required for success at scale.
Minimum Qualifications
- 10+ years of proven experience in sales, sales enablement or communications
- Exceptional Customer facing and external content development experience
- WW / global program management experience
- Comfortable using AI-powered technology to drive content creation and management
- Exceptional writing skills, and the ability to distill complex business topics and processes into simple and understandable language
- Creative problem solver with the ability to challenge the status quo, and think outside of the box
- Demonstrated strategic capabilities, clearly able to articulate strategic framework and process
- Demonstrates consistent track record of leadership, teamwork, and delivering high impact results
- Synthesizes data to enable fact-based decision making to inform strategic and operational recommendations that translate into action
- Works in highly team-oriented capacity partnering closely with business unit and functional teammates
- Excellent communication, interpersonal, problem-solving skills and the ability to work with cross-functional and partner teams across many levels of management
- The highest level of ethics, values, integrity, and trust
Key Qualifications
Preferred Qualifications
- Creative problem solver with the ability to challenge the status quo, and think outside of the box
- Understanding and experience with Mac and/or iPhone
- Experience in content management and digital asset management platforms
- Experience in executive briefing operations
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.