Manager, AppleCare Digital Readiness & Response Program Management
Apple
Summary
Description
Minimum Qualifications
- BS in business or engineering, equivalent experience is acceptable.
- 8+ years work experience as a project/program manager in any of the following areas: NPI, product quality, customer support/service or product development.
- 2+ years of people management / cross-functional team leadership experience.
- Analytical thinking with proven business acumen in a multi-discipline environment spanning the entire product development lifecycle
- Adaptability to thrive in significant ambiguity, frequently changing strategies &/or immature process environments
- Be both an operational and strategic leader that plans and delivers objectives effectively, possesses vision for the future and inspires accountability and success in people
- Occasional business travel might be required
Key Qualifications
Preferred Qualifications
- 4-5 years of people management experience, sustained experience managing remote team members a plus
- Master’s Degree in a related field
- Experience with digital projects and data a plus
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.