Sr. Manager, Responsible Development & Safety, Apple Services Engineering
Apple
Cupertino, CA, USA
Posted on Sep 11, 2024
Summary
Posted:
Weekly Hours: 40
Role Number:200566847
Apple Services Engineering (ASE) powers many AI and LLM features across App Store, Music, Video and more. We build deeply personal products with the goal of representing users around the globe authentically. We work continuously to avoid perpetuating stereotypes and systemic biases across our AI tools and models. We are passionate about crafting the future of AI with integrity and driving impactful change. As Senior Manager of Responsible Development & Safety, you will be driving policies that guide the safe and responsible deployment of Apple Services' user-facing features. You will drive policy frameworks that help limit harms associated with high-risk user experiences, build guidelines for internal engineering, human evaluation, and safety research teams, identify risks and mitigation strategies for new product features and functions.
Description
The role involves collaborating with engineering, research and product teams to assess and measure the impact of ASE features. Your role involves ensuring safety best practices, reviewing AI model performance, and providing guidance. You'll use your expertise in technology’s societal implications to contribute to research projects and improve the safety development ecosystem. RESPONSIBILITIES INCLUDE: - Drive and support implementation of safety policies defined by AI Safety teams. - Collaborate with AIML, Product & Design, Privacy, Human-centered AI, policy leads, and business owners to define program requirements, set priorities, and establish scope of AI or ML models. - Set objectives and key results and the long-term strategy for the Responsible AI policy measurement, including benchmarks and review of safety performance of AI models. - Lead a small team of managers. - Develop new programming and generate opportunities for ASE to regularly engage with Policy, Legal, and Privacy teams. - Design engagement models to solve ethics and safety challenges, e.g. running workshops, engaging with external experts, to help teams consider the direct and indirect implications of their work within ASE. - Develop and document standard processes through working with machine learning engineers and experts, and where appropriate, external organizations.
Minimum Qualifications
- Ph.D., J.D. or equivalent experience in Computer Science, Machine Learning, and/or Human-Computer Interaction
- 7+ years proven experience drafting or updating product and / or user policies in multiple regions of the world
Key Qualifications
Preferred Qualifications
- A strong understanding of the challenges and issues in the field of AI ethics and safety, through AI and society experience (e.g. relevant governance, policy, legal or research).
- Experience leading new teams and advocating for innovative initiatives within a well established organization.
- 7+ years experience aligning product policy decisions between diverse sets of collaborators, such as Product, Engineering, Security, and Legal teams.
- Experience navigating and assessing complex ethical and societal questions related to technology development, including balancing the benefits and risks of research and applications.
- Strong executive management skills, including the ability to communicate effectively in tight turnaround times.
- Excellent experience collaborating with technical stakeholders and highly interdisciplinary teams.
- Strong communication skills, both written and verbal.
Education & Experience
Additional Requirements
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.