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Merchant Business Development and Partner Solutions, Senior Manager -Apple Pay



Sales & Business Development
Cupertino, CA, USA
Posted on Sunday, June 9, 2024


Weekly Hours: 40
Role Number:200554795
We are seeking an expert Business Development leader to join the Wallet, Payments & Commerce (WPC) Merchant Business Development and Partnerships team to structure partnerships and strategic alliances with merchants, developers, payment processing and FinTech partners in the Americas. Partnerships will be oriented towards securing acceptance of Apple Pay platform features across merchants’ Apps and eCommerce sites. The Partner Solutions Manager will be responsible for the end to end business development including screening strategic partners, developing a product strategy to optimize customer experiences, launching new products and programs, and crafting tools and documentation to scale partner onboarding. Additional responsibilities include supporting the technical evaluation of digital wallet and payment providers for Apple’s services. This role will lead multiple Partner Solution Managers responsible for enabling existing and emerging Wallet features. • Candidates should have a consistent record of building and sustaining strong, successful relationships across traditional consumer verticals, eCommerce platforms, consumer internet companies, FinTech partners and emerging start ups. • Extensive experience and knowledge of end to end contactless payment processing including POS, mPOS, terminal hardware and related POS software; application development/modern payment API and emerging mobile payments. • The candidate will work closely with Apple Pay BD, Worldwide Developer Relations, product, engineering and PMO teams to jointly identify partnership strategies and launch programs that impact core business metrics.


Develop and implement strategy with Business Development, Issuer and Network Partner Management teams to scale Apple Pay features across leading Wallet partners. Directly manage a team of Partner Solution Managers who will lead and partner with cross-functional teams through all aspects of partner development, product requirements, UX, integration and end to end testing. Develop documentation in collaboration with engineering and product teams to help build scalable tools and processes for partners to leverage. Work with Apple product and engineering teams to influence product roadmap, provide partner feedback and advise solution architecture. Provide regular communications to senior management on partnership strategy, project status and results. Full time position based in Cupertino, CA. Travel required, as needed.

Minimum Qualifications

  • 10+ years of technical experience working with payment processors, issuers, networks, platform providers and leading e-commerce merchants within the payment industry.
  • Adept at understanding and explaining technical documentation with ability to identify and resolve bugs while working with a wide range of internal and external engineering and product teams.
  • B.S. EE/CS degree or equivalent expertise gained from work experience.

Key Qualifications

Preferred Qualifications

  • Experience working in Latam and Central America on digital payments and proficiency in written and conversational Spanish and/or Portuguese.
  • Applicable experience developing and scaling new business programs within digital payments preferred.
  • Outstanding communication and interpersonal skills and ability to influence without authority and develop strong working relationships inside and outside of Apple.

Education & Experience

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.