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Senior Site Reliability Engineer - Apple Services Engineering (ASE)



Software Engineering
Cupertino, CA, USA
Posted on Tuesday, June 4, 2024


Weekly Hours: 40
Role Number:200503087
Do you love engineering and running systems and infrastructure that will delight millions of customers? Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly! Bring passion and dedication to your job, and there's no telling what you could accomplish. The iCloud SRE team is looking for a Service Reliability Engineer (SRE) to design, build tools and support our large-scale content system for iCloud. The best candidates will have proven software development skills and strong Linux / Systems expertise, understand SRE, and know what it will take to run services at Apple scale with high operational precision. We play a critical role in the day-to-day operations of services relied upon across Apple while partnering with engineering teams to ensure everyone is successful!


Our team is collaborative; we work closely with partner teams to deliver the best results for Apple. We strive to balance the best solution with the need to get things done for each engineering challenge we face. Good ideas are heard, and results are rewarded. As an SRE at Apple, you will: • Operate, monitor, and triage all aspects of our production and non-production environments. • Pioneer and implement the next-generation telemetry system. • Prepare alert handling procedures, runbooks, and collaborate with the off-shore SRE teams. • Automate deployment and orchestration of services into the cloud environment as well as other routine processes. • Actively participate in capacity planning, scale testing, and disaster recovery exercises. • Interact with and support partner teams, including engineering, QA, and program management. • Cultivate and maintain relationships with internal and external third-party vendors.

Minimum Qualifications

Key Qualifications

  • 3+ years in a Site Reliability Engineering, DevOps, or Infrastructure focused role
  • Experience supporting internet-facing production services and distributed systems
  • Ability to implement and coordinate telemetry using monitoring and observability tools such as Splunk, Grafana, and Prometheus
  • Coding experience using a high-level programming language like Java, Golang, or Python
  • Familiarity with cloud infrastructure concepts (region, AZ, VPC, LB, compute, etc.) and experience with IaaC process
  • Experience with GitOps, CI/CD tools, and deployment strategies
  • Experience with configuration management solutions such as Puppet, ansible, or Saltstack and orchestration solutions like Kubernetes or Mesos
  • General understanding of security and networking concepts

Preferred Qualifications

Education & Experience

Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience. Advanced Degree preferred.

Additional Requirements

  • • Strong verbal and written communication skills
  • • Automation advocate - you truly believe in removing operational load via software.
  • • A strong sense of ownership. At the same time, you're a great teammate who communicates clearly and transparently - Self-motivated, inquisitive, and always looking to learn more.
  • • Experience managing, scaling, and troubleshooting Java applications

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.