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Software Quality Engineer, Retail Engineering, Early Career



Quality Assurance
Austin, TX, USA
Posted on Friday, May 17, 2024


Role Number:200551672
Are you meticulously organized and highly observant? Join our Information Systems and Technology group and play a vital function on one of two Apple teams: Software and Services and Corporate Functions. From Apple ID to the Apple website to our data centers around the globe, our diverse collection of engineers, designers and creators manage the massive systems and services that so many people rely on every single day. We also build the custom tools that empower other Apple employees to solve problems on their own. Joining this group means you’ll be part of the Apple nerve center. You could play a meaningful role in helping Apple connect with over a billion customer devices around the world. Or you could help over 130,000 employees stay connected with each other and our suppliers. Together, you and your team will help everyone at Apple do what they do best: explore every possibility. The IS&T Retail Store Apps team is looking for a Software Quality Engineer to test products and applications on macOS, iOS, and Web! You will be responsible for testing and ensuring the quality of major applications for our retail stores worldwide that are both internal and external facing. You will get the opportunity to work in a meaningful, fast-paced environment, and use the newest technology to automate solutions and deliver outcomes across all of Apple's innovative products. Some of these products would include Mac, iPad, iPhone, iPod, Apple TV, and Apple Watch line of products. We are looking for someone with QA experience both in manual testing and automation. If you're a hardworking and passionate person and ready to join this amazing team, then we would love to hear from you!


As a Software Quality Engineer, you can expect to: - Create test plans, develop manual/automated cross-functional tests, report bugs, and assess overall product quality - Work with Agile team ensuring high quality delivery for each sprint and confirming to user story acceptance criteria - Provide leadership in testing, troubleshooting, and implementing features through automation - Work closely with engineers, project managers, and x-functional teams throughout software lifecycle in optimally delivering quality across projects - Communicate detailed QA status to the team and report any escalations in a timely manner - Ability to analyze crash logs, back traces, and assist engineers by utilizing debugging techniques

Minimum Qualifications

Key Qualifications

  • Experience in Quality Engineering, with a focus in e-commerce/web applications
  • Specialize in crafting test plans and test cases with some knowledge in API testing
  • Quality communication skills in listening, open-mindedness, cohesion, and clarity
  • Understanding of assistive technologies such as VoiceOver and other AX features
  • Experience managing and integrating test automation into various points in a deployment pipeline

Preferred Qualifications

Education & Experience

Bachelor's Degree or equivalent work experience preferred.

Additional Requirements

  • - Experience with Continuous Integration systems (e.g. Jenkins)
  • - Strong Operational Experience in Linux/Unix environment and scripting languages like Shell, Perl or Python
  • - Experience with Software Version Control systems like GIT (GitHub/Gitlab knowledge is a plus)
  • - Experience in various roles in Apple Retail is a plus.

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.