Senior Enterprise Technical Support Engineer
Apple
Summary
Description
Minimum Qualifications
Key Qualifications
- 15+ years of related industry experience
- Ability to work well on a team, at the same time demonstrating individual responsibility and unmatched work ethic
- Ability to capture information and solve complex problems
- Driven to develop and use professional relationships across Apple organizations
- Track record of successful collaboration with and influencing of development
- Excellent Enterprise class customer-facing skills organizations
- Knowledge of Declarative Management, Attestation and Account Driven Enrollment Programs
- Possess a deep knowledge of foundational deployment technologies in macOS, iOS, visionOS platforms, including:
- Authentication and Authorization
- Directory Services
- MDM integration and management
- Installation and Software Update
- Schoolwork, ClassRoom
- ABM, ASM, VPP
- Apple Configurator
- Networking
Preferred Qualifications
Education & Experience
Additional Requirements
- This position may require occasional domestic or international travel, as well as availability during evenings and weekends to support critical customer issues.
Pay & Benefits
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.