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Sr. Engineering Program Manager -Cloud Infrastructure- Quality- ASE



Other Engineering, Operations, Quality Assurance
Seattle, WA, USA
Posted on Friday, May 10, 2024


Role Number:200550737
Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. The Cloud Infrastructure team, enables Apple’s apps and services, and we do it on a massive scale, to hundreds of millions of customers in over 35 languages to more than 150 countries. Our Engineering Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers work together to build a single unified vision. Apple is seeking an experienced Engineering Program Manager to lead efforts focused on building tooling to enable robust testing and monitoring of our infrastructure and services. Our solutions must scale globally, be highly available, performant, and simply "just work". Do you feel a personal stake in everything that you work on, thrive in fast-paced environments with lots of ambiguity, and enjoy working with complex technologies? Do you foster strong relationships, build trust, and influence without direct authority? Do you communicate openly and clearly, collaborate enthusiastically, and value a culture of healthy debate? If so, we want to talk to you!


The Cloud Infrastructure team, as part of the Apple Services Engineering team, is seeking an extraordinary Engineering Program Manager (EPM) to deliver innovative product solutions that will shape the future of large scale infrastructure at Apple. You'll partner with a diverse set of teams across Apple to develop tools for developers to enable better testing practices like robust fault injection across various data centers and cloud services. You’ll also design and implement solutions to enable monitoring of the tech stack across various environments. This position requires practical knowledge of Kubernetes, public cloud platforms, software engineering, operations, and automation. Building and maintaining relationships with diverse sets of engineering teams will be critical to ensure collective success. Your work will be incredibly important to maintain and improve Apple’s most critical cloud services.

Minimum Qualifications

Key Qualifications

  • 5+ years validated experience in software development project management.
  • Consistent track record not just in delivering programs, but also in defining, owning, and driving new critical initiatives across an organization.
  • High-level of technical competency and experience collaborating directly with highly technical teams.
  • Able to interact with large developer communities and large internal customer teams, gathering input on evolving needs, and sharing both needs and project status with senior leaders.
  • Knowledge of modern cloud platforms and technologies.
  • Knowledge of CI/CD technologies.
  • Experience with ephemeral environments and chaos engineering frameworks.
  • Experience with developer tooling and containerization.
  • Excellent verbal and written communication skills
  • Strong relationship management and facilitation skills both within diverse engineering teams and multi-functional organizations.
  • Proven self-starter, who is dedicated and demonstrates creative and critical thinking abilities.
  • Outstanding presentation skills, both written and oral, including the ability to convey complex requirements in a clear, concise and credible manner.
  • Overall, a highly driven, results-oriented, problem solver who will drive programs to deliver value quickly to our customers.

Preferred Qualifications

Education & Experience

BS/MS/PHD CS/CE/EE OR EQUIVALENT Apple is an equal opportunity employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.