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Software Engineering Manager (DNS), Infrastructure Services



Software Engineering, Other Engineering
Sunnyvale, CA, USA
Posted on Thursday, May 9, 2024


Weekly Hours: 40
Role Number:200550459
Apple is looking for a Software Engineering manager to develop the next generation of Apple DNS infrastructure. You will be responsible for critical systems, such as Apple DNS, that every single Apple team and billions of customer devices depend on! The work for the team (and engineering manager) involves contributing infrastructure code (Go, shell, C...) to handle services and clusters of servers on six continents in various network environments, address production issues and design for the future. You will partner with OS and services teams to deeply integrate our devices with our services. Your team’s work will help improve the performance of Apple Services such as Apple Music, Apple TV, App Store, and many more!


You will be responsible for collaboratively setting direction for how Apple operates DNS infrastructure, collaborating with teams across Apple. You’ll also be responsible for handling relationships with various open source communities we collaborate with. Day to day, you will be working with your developers to set priorities, review code and architecture, and lead production deployments. Your team will be responsible for second tier operational support. You will be required to review performance data and investigate any performance regressions that arise. We are looking for an engineering manager with a validated experience of deeply understanding a technical system, being responsible for the evolution of its architecture and contributing infrastructure code for it in the service of other teams and systems. The candidate should be able to dig into the failures of said systems and work in a collaborative way toward urgent remediation as well as longer term architectural and procedural changes. Prior experience with DNS is a requirement. We expect the ideal candidate to over time grow to that level and contribute their unique perspective on the various systems and sub-systems the Apple DNS team is responsible for. The engineering manager filling the position will regularly dive into RFCs and interact with other teams in writing the RFCs.

Minimum Qualifications

Key Qualifications

  • 3+ years experience in software engineering management
  • 10+ years experience in a software engineering role
  • Experience mentoring a team at varied skill levels in deep technical details
  • Experience participating in and building a highly productive blameless team culture
  • Experience with designing, implementing, and supporting highly scalable infrastructure services
  • Excellent written and communication skills is a requirement
  • Experience with large server deployments
  • Experience building highly resilient OS image / install processes
  • Experience with Unix, specifically FreeBSD
  • Knowledge of IPv6, UDP, HTTP, BGP etc a plus
  • Experience with revision control systems, continuous integration, unit testing, code reviews and configuration management systems will make the job more fun

Preferred Qualifications

Education & Experience

Bachelor's/Master's degree or equivalent relevant work experience.

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.