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Site Reliability Engineering Manager, Apple Services Engineering



Software Engineering, Other Engineering
New York, NY, USA
Posted on Wednesday, May 1, 2024


Role Number:200548069
From our roots revolutionizing the music industry, Apple Services have grown to encompass not only music, but also TV, movies, the iOS App Store, the Mac App Store, audiobooks, e-books, and more. All of this content requires a reliable, world-class, large-scale, automated content ingestion system and digital asset repository, in order to be efficiently delivered from content providers and prepared for distribution to customers.


You will build and run the services that ingest and process content destined for all the Apple Service offerings around the world. You’ll ensure media and applications consumed by millions of customers a day are processed quickly, reliably and efficiently! YOUR RESPONSIBILITIES WILL INCLUDE - Building software and systems to manage infrastructure and applications through automation - Partnering closely with development teams to design, build, deploy, support and monitor new and existing services - Measurement and optimization of system performance and availability - Capacity planning and management - Exploring and evaluating new technologies and solutions to push our capabilities forward

Minimum Qualifications

Key Qualifications

  • Track record of building and managing high-performance SRE teams
  • Experience with distributed systems in a production operations environment
  • Experience applying software engineering to solve large scale operational problems (Java and Golang preferred)
  • Experience building and managing mission critical systems on top of modern cloud services
  • Deep systems and infrastructure knowledge
  • Track record of improving service reliability and efficiency whilst lowering operational cost
  • Experience with SRE goals, processes and culture
  • Strong communication skills and ability to work effectively across multiple business and technical teams
  • Demonstrated ability to deliver results on time with high quality

Preferred Qualifications

Education & Experience

BS/MS in Computer Science or Equivalent

Additional Requirements

Pay & Benefits

  • Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.