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Job Description

SENIOR MANAGER, CONSUMER MARKETING

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Position Summary:

The Senior Manager, Consumer Marketing has deep digital understanding, leveraging insights to develop and implement actionable strategic plans for consumer marketing. This may include but is not limited to: translating brand strategy to digital initiatives, development of social and display strategy and oversight of execution, website development/updates, media COE liaison, KPI planning, analytics reporting and ongoing optimizations to digital initiatives. Additional responsibilities include management of point-of-care materials and in-office print collateral.

Responsibilities:

• Develop an understanding of Thyroid Eye Disease (TED) and the unique characteristics of TED patients and their behaviors, drivers, and barriers, as well as the TEPEZZA brand.
• Own the ongoing development of consumer digital strategy and tactics by creating exceptional user experiences for the brand leading to the achievement of business goals and objectives.
• Define, track, measure and report on all digital KPIs using analytics to optimize and adjust programs as needed for key consumer promotional activities.
• Manage branded and unbranded social content, including:
  • Development of social strategy and optimization
  • Oversight of content development and refinement
  • Drive optimizations through robust test/learn plans focused on insights pull-though to deliver on KPI goals.
• Manage branded and unbranded programmatic & endemic display, including
  • Development of content strategy and optimization
  • Oversight of content development and refinement
  • Drive optimizations through robust test/learn plans focused on insights pull-though to deliver on KPI goals.
• Primary consumer marketing liaison with Media COE
• Manage point-of-care program including strategic oversight, materials development and performance optimizations
• Manage strategy and development of in-office print collateral for patients
• Manage external and internal agencies to meet expected project objectives and hold them accountable to agreed upon budgets, timelines and standards.
• Form and maintain strong partnerships with cross-functional business partners including Brand Communications, Advocacy, Patient Engagement and HCP Marketing.
• Collaborate with Medical, Regulatory, and Legal reviewers across multiple materials to ensure tactics are aligned with Amgen’s standards.
• Stay on top of changing category trends and regularly communicate opportunities and insights.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek is a candidate with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of digital marketing experience
OR
Master’s degree and 4 years of digital marketing experience
OR
Bachelor’s degree and 6 years of digital marketing experience
OR
Associate’s degree and 10 years of digital marketing experience
OR
High school diploma / GED and 12 years of digital marketing experience

Preferred Qualifications:

• Prior marketing and/or agency experience in healthcare.
• Relevant work experience managing digital media channels.
• Knowledge of data analysis and ability to use data to make recommendations and drive decisions.
• Understanding of pharmaceutical regulatory requirements and the impact on consumer marketing strategies.
• Knowledge of medical/legal/regulatory submissions and review process.
• Ability to successfully manage multiple projects and resources concurrently on time and on budget.
• Strong team player, with the ability to work with a variety of personality types across a matrixed organization.
• Comfortable and energized operating in a fast-paced environment.
• Professional, proactive demeanor.
• Passionate about consumer data and Insights.
• Intellectually curious.
• Proven self-starter with a desire to grow and expand marketing skills.
• Excellent written and verbal communication skills.
• Requires approximately 10-20% travel, including some overnight and weekend commitments.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The annual base salary range for the Patient Access Information Systems, Associate Director opportunity in the U.S. is $171,988-$202,791. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models, including remote and hybrid work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Amgen application deadline is February 28th for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range