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Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Site Engagement Senior Manager

Live

What you will do

Let’s do this. Let’s change the world. In this vital role you will develop, implement and maintain an integrated site engagement and operational role at key/targeted sites in line with Global Development pipeline to support strategic global study strategy plan to accelerate development of marketed products and early pipeline assets. You will also maintain an effective collaborative partnership with all partners, ensuring aligned and harmonious approach to site’s experience with Amgen interactions.

Responsibilities

• Align and lead identification and strategic partnership with key sites to implement a collaborative initiative for clinical trial execution.

• Accountable for strategic long-term operational partnerships with key sites, provide local intelligence, and contribute to maintaining a consistent and coherent voice as part of Amgen’s overarching engagement strategy. Collaborate with other cross functional roles for ‘tailored’ global execution of study(ies).

• Proactive and accountable to drive expansion of Amgen’s strategic relationships and meet clinical operational needs as subject matter expert.

• Primary site-facing, cross-study, operational decision-maker between Amgen and designated key sites for the purposes of establishing Amgen-Institutional operational working practices.

• Maintain country expertise, site knowledge to navigate with Amgen and sites with targeted and tailored communication.

• Develop, drive and monitor site operational strategies and performance across all therapeutic areas and studies, in strong collaboration with Amgen partners

• Assimilate and report external feedback to evaluate and propose operational process efficiencies, focus and direction for site collaboration on clinical trials

• Orchestrate relationship management and strong internal alignment with Amgen partners (medical, study management, site management, and other key -stakeholders) to drive operational efficiencies

• Strong collaboration with regional and/or country Study Lead (RCTM/LCTM*) to ensure clear roles and responsibilities. Communicate cross-study lessons learned, and maintain consistent working relationships with sites

• Share information and cross-study metrics to Key Stakeholders, e.g. DOM, DFM, CTOM, Study Managers etc.

• Build and develop strong relationships with key sites to engage with Amgen as Choice for clinical trial participation, to effectively advance site operational engagement and better understand current site processes to enhance our clinical trial execution.

• Regular communication with key sites to connect on all trials/all stages to determine trends and opportunities and enhance site’s experience with Amgen. On-site visits as appropriate (per site and situation)

• Maintaining quick and direct access to key sites’ leadership & operation teams, point of escalation for operational, cross-study potential barriers and operational issues

• Internal point of contact to navigate working with key sites, and to help key sites navigate working with Amgen

• Centralize and socialize site intelligence technology, such as working practices, operational documents, to enhance clinical trial efficiencies at site

• Participation in cross-functional task forces / process improvement groups

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The clinical professional we seek is a strong leader with these qualifications.

Basic Qualifications:

• Doctorate degree and 2 years of work experience in life sciences or medically related field OR

• Master’s degree and 4 years of work experience in life sciences or medically related field OR

• Bachelor’s degree and 6 years of work experience in life sciences or medically related field OR

• Associate’s degree and 10 years of work experience in life sciences or medically related field OR

• High school diploma / GED and 12 years of work experience in life sciences or medically related field

Preferred Qualifications:

• Bachelors degree

• Work experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting)

• Country clinical operations experience and/or regional study management experience

• Expertise and in-depth understanding of site engagement with clinical trials, or building and/or coordinating community research networks

Knowledge

• In depth understanding of drug development process, clinical trial conduct, ICH-GCP and local regulations, requirements, and guidelines

• Project and Program management including oversight of quality, study deliverables, budgets and timelines

• Various therapeutic area knowledge

• Fluency in written and spoken English

• Clinical trial management systems and reporting tools

• Utilization of Key Performance Indicators (KPIs)

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Salary Range