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Thought Leader Liaison (TLL) - Senior Manager, Mid-Atlantic



Philadelphia, PA, USA
Posted on Friday, June 28, 2024

Career Category


Job Description


If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

Thought Leader Liaison (TLL) - Senior Manager, Mid-Atlantic


What you will do

Let’s do this. Let’s change the world. The Thought Leader Liaison (TLL) - Senior Manager will focus on maintaining and building relationships with external Opinion Leaders (OLs) and large medical centers in Dermatology. The TLL will work cross-functionally with medical, sales, marketing, and training teams to drive aligned external engagement strategies. This role reports to the Director of Thought Leader Liaisons with a dotted line to the Regional Sales Director and will be a key member of the Brand Marketing Team. More specifically, this role will be directly aligned to existing District boundaries and TLL will be expected to thoughtfully coordinate with local District Manager.

  • Key Responsibilities

    1. Opinion Leader Development and Management:

    • Identify, cultivate, and maintain professional relationships with established and emerging regional Opinion Leaders in Dermatology.

    • Serve as liaison for OL Speaker bureau, including speaker training, compliance, and product theater management.

    • Provide speaker recommendations and manage speaker faculty operations

    • Note: speaker strategy and content will be responsibility of marketing team and execution with Derm Dynasty.

    • Identify and manage relationships with key national Dermatology accounts and Psoriasis Centers.

    2. Strategic Customer Development:

    • Lead engagement of key customers, including Integrated Delivery Networks (IDNs), Centers of Excellence, Professional Organizations, and Foundations/Patient Organizations.

    • Map and manage relationships with national Dermatology centers and other large treatment facilities.

    • Coordinate one-to-one exchanges between the cross functional team for key initiatives and events for KOLs.

    3. Conference and Key Event Management:

    • Will serve as the key Responsible Amgen Employee (RAE) including identifying events aligning to brand strategy, coordinating across customer facing teams and recommending future evolution of event sponsorship.

    • Attend and manage brand activity at regional Dermatology conferences, including product theaters and other brand activities.

    • Manage overall regional sponsorship budget and secure sponsorships.

    • Coordinate executive meetings with OLs at conferences that focus on impactful engagement with close coordination with cross functional customer facing teams.

    • Ensure timely completion of conference and speaker contract requirements.

    • Work closely with sales, marketing, and medical affairs teams to ensure alignment with conference engagement plans.

    4. Cross-Functional Coordination:

    • Coordinate field engagements in close collaboration to ensure strategic planning and One Amgen approach across all shared customers and accounts.

    • Provide customer and market insights to the marketing team and contribute to P2P development, advisory boards, and strategy.

    • Partner with the HCP Marketing team to appropriately advise and recruit for advisory board and content.

    5. Insights and Strategy:

    • Provide insights summary from key congresses to the cross functional team.

    • Participate in strategic discussions with the brand team.

    • Drive execution of peer-to-peer marketing initiatives such as advisory boards, speaker bureaus, and product theater content development (strategy and content will be driven by brand team).

    6. Marketing and Execution – Specific to Director:

    • Adapt and deploy promotional tactics in partnership with marketing teams to enhance engagement with top accounts and geographies.

    • Translate customer and account insights into actionable strategies for cross-functional teams.

    • Create and manage execution plans for top accounts and regional strategies aligned with brand priorities.


What we expect of you

We are all different, yet we all use our unique contributions to serve patients. We seek a collaborative professional with these qualifications.

Basic Qualifications:

  • Doctorate degree and 2 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

  • Master’s degree and 4 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

  • Bachelor’s degree and 6 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

  • Associates Degree and 10 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

  • High school diploma / GED and 12 years of Marketing and/or business experience in a role aligned with a Marketing/Sales commercial organization

Preferred Qualifications:

    • 5-10 years of experience in Dermatology or related field in customer-facing roles.

    • Prior experience in thought leader engagement, regional marketing, sales, medical affairs, or sales leadership.

    • Proven ability to build and maintain lasting relationships with OLs and navigate strategic accounts.

    • Strong decision-making skills and ethical standards.

    • Excellent written and verbal communication skills.

    • Ability to collaborate effectively in a matrix organization.

    • Demonstrated ability to think strategically and develop, execute, and monitor strategic business plans.

Additional Information:

  • Significant business travel by air or car (50% - 65%).

  • Willingness to work evenings and select weekends.

  • Location near a hub airport is recommended.

  • Role Covers: PA, OH, WV, NY, NH, VT, MD, D.C., NJ, NJ, KY, VA


What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

  • In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans and bi-annual company-wide shutdowns

  • Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.


Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.


Salary Range

195,641.00 USD - 218,348.00 USD