DESCRIPTION

We are a part of Amazon Alexa Devices organization with the mission “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. Our team is responsible to deliver personalization and proactive experiences in Alexa+

We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models.

We are looking for a passionate, talented, and resourceful Sr. Technical Program Manager to ship these solutions as part of Alexa+. You will work across engineering and science teams, partner closely with product, and internal stakeholders.

You will enjoy operating in fast-moving, dynamic environment, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions.

Key job responsibilities

You will be responsible for scoping and delivering large projects end-to-end. You will collaborate closely with a team of scientists and engineers to influence our overall strategy and define the team's road map. Your responsibilities will include:

- Ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected
- Collect business and systems requirements from internal and/or external customers
- Anticipate bottlenecks, provide escalation management, make tradeoffs, and balance the business needs versus technical constraints
- Have high judgment, negotiation skills, and ability to influence
- Excellent communication skills (written and verbal) and the ability to generate and communicate meaningful metrics
- Strong problem solving and organizational skills
- Independent, able to take quick decision with limited / no guidance
- Skilled in forecasting, risk management, and change control
- Comfortable working in a fast paced, dynamic work environment
- Fast learner on new technologies, especially machine learning approaches and LLMs