Sr Product Manager, Tech, Ring
Amazon
DESCRIPTION
We are looking for a Sr Product Manager, Tech to own, define, and drive the growth of Ring subscription products. As a product owner, you will have end-to-end ownership of the customer experience, from defining the vision through building and launching new subscriptions products while supporting our existing subscriptions in partnership with front-end and back-end technical teams. In this role, the candidate must be able to influence across multiple organizations, be an exceptionally strong communicator and analytical thinker, and have a history of delivering results.
Key job responsibilities
- Develop and communicate detailed product and service requirements, across business and technical use cases, used to create product specifications and architecture.
- Manage prioritization and trade-offs between customer experience, time-to-market, profitability, and operational support load.
- Lead cross-functional work streams with teams including Product, Engineering, Program Management, Design, Finance, Customer Support, Legal, Marketing, and PR to deliver features on time and in full.
- Turn high level strategic direction into tactical plans and manage through execution.
- Define and deliver the product roadmap
- Identify and track key performance indicators, work towards optimizing KPIs, and communicate progress effectively.
A day in the life
You will work alongside your peers on the Subscriptions team to identify innovative solutions that will create improvements for our existing products and help launch new exciting initiatives. You will develop mechanisms to gather customer and support feedback, analyze data, and present your recommendations. You will drive strategic thinking to help inform decisions aimed at making sure the business is providing the best value to our customers.
About the team
The Ring Subscriptions product management team is responsible for all areas of the roadmap, spanning new product launches, lifecycle, international expansion and working with the engineering team on scalability. We work closely with all cross-functional teams including engineering, program management, sales, marketing, UX, accounting, and legal to name a few. We strike a balance between moving fast and bias for action, and data-driven decision making and customer obsession.
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience leading cross-functional teams to deliver products and online services on tight deadlines
- Knowledge of agile product development and life-cycle management process
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.