Senior Event Manager, Customer Engagement Programs
Amazon
DESCRIPTION
Join a dynamic team at Amazon Web Services (AWS) as a Sr. Event Manager, where you'll drive complex marketing initiatives that shape customer experiences and deliver measurable business outcomes. In this role, you'll be at the intersection of strategic planning and operational excellence, developing and executing event-based marketing programs that support AWS's broader business objectives.
We are seeking an experienced event marketing professional who can own the full lifecycle of complex, high visibility events, from strategy definition to execution and measurement. You will collaborate with cross-functional teams, influence executive stakeholders, and drive strategic business outcomes through data-driven decision making. You will also lead strategy for how AWS Training and Certification is represented at AWS re:Invent.
As a Sr. Event Manager, you will develop and oversee strategies that align with organizational goals, manage substantial program budgets, and lead cross-functional teams to deliver high-impact results. You'll be responsible for defining business problems and marketing objectives while ensuring alignment with overall business strategy.
Key job responsibilities
- Define and execute marketing event strategies that support business objectives and drive measurable outcomes
- Lead cross-functional teams and build strategic relationships across various stakeholders
- Influence executive leadership (VP-level) through strategy narratives, presentations, and regular reporting
- Develop and manage program budgets, optimizing for financial efficiency
- Create and implement measurement frameworks to track program success and ROI
- Drive operational efficiency through process improvements and technology adoption
- Identify and mitigate risks while building contingency plans
A day in the life
You will collaborate with multiple stakeholders to develop and execute marketing initiatives, analyze data to inform strategy, and communicate results to senior leadership. You'll balance strategic planning with tactical execution while maintaining focus on customer experience and business outcomes.
About the team
You'll join a team of diverse marketing and event professionals dedicated to driving business growth through innovative marketing strategies. The team focuses on delivering measurable results while maintaining high standards for customer experience and operational excellence.
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.