DESCRIPTION

Sub Same Day (SSD) Ops Integration is looking for a Program Manager with a record of delivering results and proven project management experience to own and execute strategic, cross-functional operations and technology projects for our faster than Same Day operations.

Robust understanding of fulfillment operations including under-the-roof processes, inventory flows, constrained FC assets (capacity and labor), quality, and long term roadmaps will help develop new innovations. This role will play a critical role in the tool development for sub-same day networks capacity management systems, end-to-end flow products and scoping new business programs. It requires a high-level of ownership over the end-to-end process, the ability to think outside of the box, willingness to disrupt the current processes to create a new process, the ability to design sustainable solutions and influence stakeholders.

This role requires scoping large, ambiguous projects, managing to project timelines, and communicating to senior management on status, risks, and process/product changes. Cross-team coordination, project management and executive presentation skills are essential.



Key job responsibilities
- Driving innovation that improves the under-the-roof processes and continuously removes cost from our fulfillment and delivery network
- Partnering with cross-functional teams to plan, organize, execute, and standardize complex projects to achieve 2024 variable cost, quality, and expansion goals
- Gathering and analyzing data across fulfillment and delivery functions to establish global standards for operations and other cross functional teams
- Analyzing and solving operational barriers with a focus on understanding root causes and driving forward opportunities
- Developing Amazon best practices for internal operations
- Leveraging analytics to support the future state of the business

The Program Manager will also demonstrate:
- Confidence operating in ambiguous and iterative business space
- Attention to detail including proven ability to manage multiple, competing priorities simultaneously
- Ability to think strategically and execute methodically
- Ability to work in a fast-paced environment where continuous innovation is desired
- Ability to clearly communicate data insights to others

A day in the life
Candidate should expect to take ownership in managing and delivering on several milestone programs throughout calendar year, meeting and aligning with various stakeholders throughout the life-cycle of their program(s) to ensure entitlement success. Expected to document and share results of programs with internal leadership team, and participate in any associated training, testing, and support of launch programs as needed.

About the team
Our Sub-Same Day Program Management team has a track record of innovating on behalf of our customers across multiple focus areas including Safety, Quality, Productivity, and new Products to improve the day to day operations. We insist on the highest standards daily and celebrate our wins/accomplishments throughout the year. We take pride in helping each other and providing resources when applicable to new members of our team and have a robust onboarding experience. We also provide opportunities to take part in improving the culture beyond your onboarding experience.