DESCRIPTION

Project Kuiper is an initiative to increase global broadband access through a constellation of over 3,000 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Kuiper Electronic Supply Chain team is seeking a Sr Operations Program Manager to drive technical manufacturing and supply chain operations for Printed Circuit Board Assemblies (PCBA) destined for our satellites. The successful candidate will manage contract manufacturers' end-to-end production processes while maintaining a focus on quality and delivery requirements.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


Key job responsibilities
• Manage contract manufacturers' end-to-end production process for assigned PCBAs
• Ensure on-time delivery to meet Kuiper production rate requirements
• Drive production planning and execution aligned with cross-functional priorities
• Measure, Control and Improve capacity, quality, manufacturing rate/processes, and delivery KPIs at contract manufacturers
• Lead technical deep dives to resolve manufacturing blockers and constraints
• Balance development and engineering needs to minimize production impacts
• Implement continuous improvement initiatives to optimize production efficiency
• Collaborate with cross-functional teams to identify and mitigate supply chain risks
• Develop and maintain supplier performance metrics and reporting systems


A day in the life
As a Sr Operations Program Manager at Kuiper, you'll start your day reviewing upcoming deliveries, blockers and constraints, production metrics and WIP status across your assigned contract manufacturers. You'll participate in daily production meetings to address, update and escalate immediate issues and coordinate with cross-functional teams’ path-to-green to resolve shipments. Throughout the day, you'll analyze production performance data to identify bottlenecks, conduct deep-dive investigations into constraints, and work with suppliers to implement process improvements to ensure production current and future rates and deliveries are met and sustainable.

You might spend time in technical reviews with engineering teams to evaluate new design requirements, impact analysis/trade-offs or travel to supplier sites for hands-on problem-solving and capacity planning. You'll regularly present performance updates to leadership, support Monthly and Quarterly Business Reviews (MBR’s and QBR’s), and collaborate with other program managers to optimize shared production resources. You’ll help develop more junior team members through mentoring and modeling of effective practices. The role requires a balance of tactical execution and strategic thinking to ensure both daily delivery and long-term manufacturing capability needs are met.

About the team
At Amazon, we embrace our differences and are committed to furthering our culture of inclusion. Our team has a broad mix of experience levels and Amazon tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We operate with high standards and a strong sense of ownership, working backwards from our customers' needs to deliver innovative solutions in satellite manufacturing.