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Software Development Engineer, EC2 Capacity Customer Experience

Amazon

Amazon

Software Engineering, Customer Service
Seattle, WA, USA
Posted on Jan 8, 2025

DESCRIPTION

The Capacity Life Cycle (CLC) team’s mission is to ensure that EC2’s customers get the virtual machines they need to operate some of the world’s most well-known online businesses, like amazon.com. This includes tackling the unprecedented demand for the hardware-accelerated servers necessary to train and operate tomorrow's AI models. We're looking for an experienced software development engineer who is excited to join our Seattle-based team to help us deliver solutions in support of AWS's largest customers.

Key job responsibilities
As an SDE on our team, you will work with our business stakeholders and other engineers to tackle ambiguous problems, designing and implementing solutions at every layer of the stack, all while enhancing your knowledge of how to architect in the cloud at scale. You will work independently, with the support of the team, to make appropriate business and technical tradeoffs and deliver elegant solutions to our customers.

Today our team own services, web applications, and data pipelines, written in Java, Ruby, TypeScript, and Python. We architect our solutions using AWS’s cloud services as our building blocks. Familiarity with the technology that we use today is not a prerequisite to joining the team; we’re looking for candidates who are passionate about learning and solving problems for our customers.

This position involves on-call responsibilities, typically for one week every two months. We don’t like getting paged, so we work hard to ensure that our systems are resilient. When problems arise, we work together to resolve the root cause so that we don’t have to deal with the issue again.

A day in the life
Our engineers participate in all team rituals including daily stand-ups, weekly operations meetings, sprint planning meetings (every two weeks), and design reviews (as needed). Your typical day will entail writing and reviewing code, designing new system components, and attending one or two meetings.

Our team is invested in your career growth and success. We work to select projects that balance the needs of the business with what will help you develop into a more well-rounded engineer and enable you to take on greater responsibility and more complex tasks in the future. You will have opportunities to learn from more senior engineers as well as mentor less experienced teammates.

About the team
The CLC team operates within the EC2 Capacity Customer Experience (CCX) organization, dedicated to ensuring that software teams can get the compute capacity they need to build and grow their companies. Historically, our focus has been on providing EC2 ordering experiences for internal customers in AWS and amazon.com. More recently, we’ve expanded to tackle supply-demand matching problems for AWS’s largest external customers, including in the machine learning space.

As a team, we enjoy connecting socially while respecting the balance between work and personal life. We’ll frequently go to lunch or happy hour together and, a few times a year, participate in a team or org-wide fun event.

BASIC QUALIFICATIONS

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

PREFERRED QUALIFICATIONS

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.