Senior Product Manager - Tech, Cross Border
Amazon
DESCRIPTION
Stay local, shop global! Amazon Global Store allows customers to easily discover a wide selection of international products available from Amazon’s websites around the world, offering simplified customs, faster delivery, local language and payment support, and a world-class customer service. Global Store has presence in multiple countries and is at the forefront of Amazon’s global expansion strategy. We have maintained a startup culture and are looking for a Product Manager - Technical with an entrepreneurial mindset to lead next level of challenges to scale the Global Store to worldwide customers.
This position requires strong self-motivation and project management skills. The ideal candidate will have the ability to work closely with technology to develop automated solutions for complex international problems. This position will be part of the Critical Amazon Initiative with a SVP level visibility. You will have the opportunity to lead work-streams across Customer Experience, Selection, cross-border delivery experience, Finance, Legal, Operations, Marketplace, Accounting, Tax, to name a few and will be a product tech leader who has the ability to communicate priorities and work effectively with stakeholders, including teams across engineering, and business teams across the globe. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving cross-border/ cross-regional problems. You will tackle novel, challenging situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple product and technical teams at Amazon in different locations.
In this role, your key responsibilities will be:
· Launch New Initiative across Amazon International Stores
Identifying international challenges for all aspects of Amazon’s business
· Lead and own the product and tech roadmap to improve the Global Store CX
. Partner with Tech teams in design and solutions
· Think big and invent new ways to improve Global Store CX
· Contributing to Amazon’s bottom line
· Working with stakeholders partners to provide compliant solutions
· Mining and analyzing data for metrics and decision support
· Driving results by exercising judgment using available information
A day in the life
Launch New Initiative across Multiple International Store
Work with cross functional product and tech teams to define roadmap
Innovate and Build tech solutions by innovations
Stakeholder Management
Drive Core Group and Leadership Reviews
About the team
Role is part of Cross Border team that is responsible for enabling International Selection for customers across Amazon Footprint and Non-footprint countries. Building innovating products to improve Customer Experience for customers across 14+ Amazon Stores
BASIC QUALIFICATIONS
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
PREFERRED QUALIFICATIONS
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136,100/year in our lowest geographic market up to $235,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.