Senior Systems Technical Program Manager, Kuiper Enterprise Service Delivery
Amazon
DESCRIPTION
Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
As a Systems TPM on the Kuiper Enterprise Service Delivery team you will support Proof of Concepts, demos, and tech trials at Executive Briefing Centers (EBCs) and on-site with customers. You will be working directly with customers to enable Kuiper broadband service at their location, orchestrating all required activities to activate the service and train the customer to operate it. You will also support partners and system integrators who work closely with Kuiper to deploy and validate our LEO satellite solutions, providing best practices and resolving critical escalations.
In this role, you will advocate for the customer and contribute to building product and solution roadmaps. You will build sales enablement material, tech notes and technical trainings for Kuiper internal teams, AWS, as well as partners and system integrators. Additionally, you’ll run tests on the Kuiper network using the latest customer terminals and compare / benchmark with competitor products to clearly demonstrate Kuiper's advantages, differentiation and explain to partners and customers the best tests to use when they evaluate Kuiper satellite solutions.
You will collaborate with engineering, product management, and business development leaders to plan and execute technical on-boarding and acceptance testing for Kuiper Satellite Services delivered to enterprise customers.
You will develop system integration best practices, processes, and tools to ensure solution deployment can be documented, automated, and scale to additional enterprise customers globally.
This position may require access to information, technology, or hardware that is subject to export control laws and regulations, including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR). Employment in this position is contingent upon obtaining any required export licenses or other approvals from the United States government. As such, the successful candidate must be eligible to obtain any necessary export licenses or approvals based on their nationality, citizenship, and any other factors considered by the applicable export control regulations.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
You will be joining a team focused on driving enterprise service delivery mechanisms for all of the customer facing hardware, software and systems for Project Kuiper.
BASIC QUALIFICATIONS
- Experience with IP networking and wireless technologies and testing these technologies
- Design, implementation, or consulting in applications and infrastructures experience
- Specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- Bachelor's degree in computer science, engineering, mathematics or equivalent experience
- Proficiency in project management tools and methodologies (e.g., Agile, Scrum, Kanban)
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
PREFERRED QUALIFICATIONS
- Experience delivering enterprise connectivity solutions including HW
- Experience working within software development or Internet-related industries
- Experience working as a Solutions Architect or Systems Engineer preferably in wireless cellular or satellite technology
- Certifications and/or relevant work experience deploying cloud-native applications and microservices for enterprise IT workloads, preferably on AWS
- Strong RF domain expertise with experience managing site surveys, assessing link budget/SINR, signal interference, spectrum management / coordination with other wireless systems
- Working experience with (wireless) networking software stack and troubleshooting different layers of the stack.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.