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Principal Program Manager, Ship With Amazon Technology

Amazon

Amazon

IT, Operations
Nashville, TN, USA · United States · Bellevue, WA, USA
Posted on Dec 2, 2024

DESCRIPTION

Join Ship with Amazon (SWA) to shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the logistics industry globally.

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage cutting edge technologies in big data, and optimization techniques, and operate high volume, low latency, and high availability services.

What will you do?
As the Principal Program Manager- you will own and develop programs and services in collaboration with internal technical, business, and operations teams. This role is focused on specific segments within Amazon Transportation Systems, responsible for identifying and building capabilities that improve the quality of our network and lead to gains in efficiency, speed, and cost.

The ideal candidate has a strong logistics/supply chain and program management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives and can also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset and strong analytical skills are essential. This opportunity requires excellent program management, prioritization, and communication skills, as well as the ability to navigate ambiguity.

Key job responsibilities
• Drive effective teamwork, communication, collaboration and commitment across multiple distinct groups with competing priorities.
• Develop processes to effectively maintain and disseminate project information to stakeholders.
• Leverage analysis and high judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment.
• Identify and tackle intrinsically hard problems. (e.g., ambiguous, extremely complicated, with little to no existing structure, have significant business or public-relations risk or potential for significant global impact).

BASIC QUALIFICATIONS

- Experience in logistics, supply chain or equivalent professional experience
- Program or project management experience
- Experience managing, analyzing and communicating results to senior leadership
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Have the ability to collaborate and lead in a flexible, detail-oriented, fast-paced team environment in a changing and growing organization
- Experience communicating with both technical and non-technical stakeholders across multiple teams, as well as internal and external executive stakeholders

PREFERRED QUALIFICATIONS

- Six Sigma Certification
- Project Management Certification (PMP)
- Experience owning program strategy and end to end delivery

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124,900/year in our lowest geographic market up to $206,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.