DESCRIPTION

Are you motivated to drive significant packaging waste reduction efforts across Amazon’s global organization? Amazon's Pack Innovation team is looking for an experienced, driven, and analytical Sr. Product Manager -Technical with outstanding leadership skills to lead a critical component of Amazon's Climate Pledge. Mechatronic and Sustainable Packaging (MSP) sets the global, multi-year strategic packaging vision to drive waste and cost reduction and contribute directly to Amazon’s Climate Pledge goals. Our products are public facing and provide a unique opportunity to improve customer experience with every order.

In this role you will both think big and execute, developing and executing processes and mechanisms to expand Amazon’s Frustration Free Packaging and Fulfillment Optimization programs among Amazon Selling Partners, advancing ready-to-ship and recyclable solutions to delight customers and improve operational efficiency. You will work across Software, Automation, Finance, Data Science, Operations, and Selling Partners organizations.

You will be successful in this role if you (1) are passionate about driving out waste in operational processes and supply chains, (2) can develop data-based insights and turn them into actionable workplans, and (3) collaborate across multi-functional teams to execute with excellence. You will drive measurable increases in adoption of ecommerce-friendly packaging and strive to deeply understand our selling partners’ and customers' experience, monitor and react to their needs and feedback, and use that knowledge to define and create new ways to grow impact over time. A successful candidate excels in both strategic thinking and tactical execution, is comfortable with ambiguity and thrives in driving large-scale changes. This individual should be comfortable working independently in a fast-paced, rapidly evolving environment with fast delivery time and rapid iteration. You will have high ownership of your work as proven by a track record of working in a cross-functional capacity and driving projects to their completion while delivering operational excellence. You will own and define the product roadmap, deliver technical requirements, interface software development and business team, build strong relationships with stakeholder teams and stay customer obsessed. You will own life-cycle of the product, drive the day-to-day product development schedule from design to release and define and monitor metrics that measure the success. You are detail-oriented, agile, with strong time management, communication, and project management skills, and have experience working across Amazon’s Supply Chain. You anticipate bottlenecks, provide escalation management, and make tradeoffs when necessary. You will balance end customer preferences, Selling Partner experience and profitability, operational efficiency, and sustainability outcomes, and identify where programmatic or technical or trade-offs should be made to realize net benefit for Amazon’s customers. Your work will directly impact the shopping and delivery experience of millions of customers globally by improving the selection of lower waste products for our customers.


Key job responsibilities
- Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases
- Define and document priorities during operational planning (OP) cycles and reporting progress through Monthly and Quarterly Business reviews
- Identify entitlement, technical and resource investments, and tradeoffs to inform roadmap and development prioritization across technical, business, and program teams. Work closely with technical leaders and product managers to compose and influence product vision, roadmap and execution
- Align senior leaders toward product vision, roadmap and execution, including FBA (Business, Fees, Strategic Account Services), Supply Chain Optimization Technology (SCOT), Finance/Accounting, and Sustainability through mechanisms tailored to each organization. Write effective narratives and present them to senior leadership.
- Identify, develop, and scale software, science, and analytics tools that motivate a majority of Selling Partners to adopt ecommerce packaging. Develop features that enhance the Selling Partners' experience by raising awareness, educating them on the sustainability and convenience benefits, and creating sustainable and effective incentive mechanisms.
- Reduce cross-organizational exposure to failure modes

A day in the life
Location: This is a Bellevue, office-based role complying with Amazon's 3-day RTO policy. Details can be discussed with the Hiring Manager.

About the team
If you want to delight millions of customers by reducing packaging at scale, Amazon’s global packaging organization may be the place for you. The Packaging Innovation team works across the Consumer organization to eliminate waste, reduce damages, and drive significant savings for Amazon, our Selling Partners, and our customers. Since 2015, Sustainable Packaging has reduced the weight of Amazon outbound packaging by more than 38%, eliminating over 1.5 million tons of packaging material.