DESCRIPTION

This is a program for Active-Duty Military Members and Military Spouses through Hiring our Heroes (HoH) Corporate Fellowship.

Completing this application will increase visibility of your candidacy for permanent placement at Amazon; however, is NOT a guarantee you will be screened or provided an offer.

Ring is seeking a Senior Technical Program Manager to join our Hardware development team. We are an established team but creating a new Hardware focused Pre Alpha trial that will complement our already mature Alpha and Beta user experience trials. The Senior Technical Program Manager will work closely with many teams to plan and coordinate the execution of Hardware Pre Alpha Trials. You must be capable of sorting through priorities, diving deep into details, defining processes that improve execution, championing engineering best practices, executing with agility, and succeeding in a complex environment.

Key job responsibilities
- Managing multiple (cross-functional or technical and non-technical) stakeholder groups each week
- Build weekly detailed reports around feedback, survey results, and metrics captured during testing
- Ability to take action and ownership of situations with minimal guidance
- Monitor backend metrics for programs assigned
- Correlate backend metrics with tester feedback to identify trends
- Manage multiple project/programs simultaneously
- Create test plans for Pre-Alpha
- Coordinate with the Insight Team for Beta, and Delta Programs
- Create test cases with the Product Managers, Component Teams, Hardware Development and Reliability teams for the users to go through during the testing phase
- Attend weekly business reviews to review programs assigned with leadership

About the team
Ring, since its founding in 2013, has been on a mission to keeping our neighbors close to what's important. From the video doorbell, to Ring Alarm, which was named #1 in Customer Satisfaction for DIY Home Security Systems by J.D. Power, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.