DESCRIPTION

Come build the future as a Senior Technical Program Manager (TPM) at AWS, where you will be inspired working alongside best-in-class inventors and innovators! You will have the opportunity to create meaningful experiences that deliver on the ever-evolving needs of our Amazon customers, and your work will impact millions of people around the world.

Senior TPMs on the Amazon on AWS team can typically expect to directly engage with developers and customers to address challenging problems, orchestrate the building of software with the latest technologies, and make data-driven decisions to improve the customer experience. Your responsibilities extend to scaling systems by managing internal and external stakeholders across various domains, from business and operations to engineering, science, and deployment. As a Senior TPM, you will navigate bottlenecks, provide escalation management, make strategic tradeoffs, and balance business needs with technical constraints. The role also involves scoping and delivering large projects end-to-end, collecting requirements, writing specifications, and coordinating design/implementation efforts. Ideally, you possess a strong program management background, demonstrated experience leading medium to large projects, and a well-rounded technical proficiency in current web technologies.

You are encouraged to think big, invent and take ownership on customer challenges. You will not only bring the best of AWS/Amazon to our customers, you will proactively help solve the customer’s challenges through new ideas, tools and mechanisms.


Role could require travel depending on candidate location, 25-35%.

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.