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Senior Software Engineer, Marketing Technology



Marketing & Communications, Software Engineering, IT
United States · Remote
Posted on Tuesday, July 9, 2024

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join

Marketing Technology’s mission is to provide a state of the art platform and measurement capabilities to enable our product and marketing teams to effectively deliver highly personalized and relevant marketing campaigns to the Airbnb community via landing pages on airbnb.com and various communication channels like Email, SMS and Push notifications.
The Communications delivery platform team’s mission is to provide a reliable, timely and efficient platform with tracking and measurement capabilities to communicate with Airbnb’s global customer base for all promotional and transactional needs. The platform is critical to the success of Airbnb as it directly ties into key metrics such as bookings, revenue and customer satisfaction.

The Difference You Will Make
As a Senior Software Engineer on this team, you will be responsible for understanding our stakeholders’ technology needs as they build out engaging experiences for our community of hosts and guests - ensuring the Marketing Technology team delivers the required capabilities. You will take ownership of different aspects of the delivery platform which acts as the only interface for any Marketing or Guest/Host team to send out communications to our customers through one (or all) of our channels. Projects will range from partnering with other senior/staff engineers on the team to build out a long term strategy for the delivery platform keeping in mind - availability, performance, reliability and maintainability needs for the team.
More specifically, we’re looking for an experienced backend/full-stack engineer, who is passionate about building a scalable system to deliver thousands of marketing/transactional notifications to millions of users across the world.

A Typical Day

  • Build large scale distributed systems to send billions of notifications to Airbnb customers around the world.
  • Collaborate with other Airbnb teams that currently use or are looking to use the delivery platform to send out notifications.
  • Collaborate with email/sms vendors to ensure a high bar for quality of service provided by them.
  • Participate in team wide SCRUM meetings to track progress.
  • Participate in resolving technical debt, code reviews, architectural discussions, and technical documentation.
  • Participate in various ERG group events and social events at Airbnb.

Your Expertise

  • 5-9+ years of industry experience with a BS/Masters or 2+ years with a PhD
  • Experience leading and shipping large scope technical projects in collaboration with multiple experienced engineers.
  • Expertise working with large scale distributed systems handling high throughput and low latency requirements.
  • Familiarity with container and orchestration technologies such as Docker and Kubernetes, and async messaging systems such as Kaa, RabbitMQ and AWS SQS.
  • Excellent communication skills and the ability to work well within a team and across engineering teams.
  • Strong problem solver and have solid production debugging skills.
  • Passionate about efficiency, availability, reliability and system quality.
  • Proficiency in Java (and/or Kotlin) Preferred
Your Location
This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

How We'll Take Care of You:

Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Pay Range
$185,000$223,000 USD