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Product Design Manager



Product, Design
London, UK · Remote
Posted on Thursday, May 30, 2024

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a Manager of Product Design in the UK to help expand our global presence. You’ll be responsible for leading the design organization in Europe to build an operation of excellence, which includes a small design team to start, but will expand as our cross functional teams expand. The team will partner with research and content leaders to ensure cohesion a cross the design organization and help champion our merchants and consumers.

A qualified candidate for the Manager of Product Design role will be able to demonstrate delivering high quality consumer and B2B experiences through building high functioning design teams that are inspired by insights and data to solve real human problems. They are passionate about improving our consumers' lives through payments and see an opportunity for a win-win-win relationship for our consumers, merchants and Affirm. They are opinionated about product direction down to the pixels, words, and are steadfast about improving the user experience.

This role will report to the Head of Design and User Research, based in the US.

What you’ll do:

  • Lead the Europe Product Design presence for Affirm and global collaboration with US based team
  • Build a healthy team culture of hardworking designers through periods of change as we expand into the UK market.
  • Establish operational rigor for design through use of frameworks, qualitative and quantitative insights to guide your team for continuous growth of the function and the product
  • Proactively raise issues to ensure a cohesive customer experience
  • Contribute cycles as a highly-skilled IC designer while we grow the team and transition to leading a larger team.
  • Engage internally with partners & execs to enable the team's success for short term and long term results
  • Directly address conflicts or disagreements with fairness, respect and diplomacy
  • Understand how to delegate work to leverage the team’s strengths and provide coaching for growth
  • Co-develop product strategies with product management and engineering that are aligned with business outcomes
  • Foster an inclusive environment for teams to thrive

What we look for:

  • 5+ years experience in product design focused roles, of successful B2B and/or B2C products with a global presence
  • 2+ years experience of design management with direct reports under your guidance and leadership
  • Demonstrated experience of growing a strategic practice of experience design which includes hiring UX/UI designers and building strong design teams
  • Strong eye for executional craft with an obsession for design details with knowing how to make trade offs to get in market to learn
  • Demonstrated high bar of quality of design craftsmanship from ideation to shipped product
  • Demonstrated ability of operational rigor to improve the culture of the team and cross functional partnerships
  • Fluent in writing and speaking in English (required)
  • Demonstrated portfolio of you/your team working cross-functionally, thinking strategically across the experience and shipping successful experiences in a fast-paced environment. (required)
  • Experience in Fintech, BNPL, Marketplace/Shopping, or Banking is highly desirable.

Pay Grade GBR30

Employees new to Affirm or promoted into a new role, typically begin in the min to mid range.

GBR base pay range per year:

Min: £97,000

Mid: £121,300

Max: £145,000

Location - Remote England


Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

  • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
  • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
  • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
  • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read the Affirm Employment Privacy Policy for applicants within the United States, the EU Employee Notice Regarding Use of Personal Data (Poland) for applicants applying from Poland, the EU Employee Notice Regarding Use of Personal Data (Spain) for applicants applying from Spain, or the Affirm U.K. Limited Employee Notice Regarding Use of Personal Data for applicants applying from the United Kingdom, and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.