Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

*Hybrid or potential for fully remote*

EST or CST

We are seeking a skilled and experienced ServiceNow Project Manager to oversee ServiceNow projects and coordinate all compliance activities for the CVS Health ServiceNow team. The successful candidate will be responsible for managing the end-to-end delivery of ServiceNow projects, ensuring adherence to project timelines, budgets, and quality standards. Additionally, they will collaborate with stakeholders and compliance teams to understand compliance requirements and ensure that the ServiceNow team operates in accordance with relevant regulations and standards. This role offers an exciting opportunity to lead ServiceNow projects and ensure compliance within a dynamic and growing organization. If you are a proactive and detail-oriented professional with a passion for project management and compliance, we encourage you to apply.

Required Skills:

5+ years of experience in project management, preferably in IT or software development projects.

3+ years of experience managing ServiceNow projects, including implementation, customization, and integration.

Preferred Skills:

Strong understanding of project management methodologies such as Agile or Waterfall.

Experience with the ServiceNow Project Portfolio Management (PPM) product.

Excellent communication and stakeholder management skills.

Ability to prioritize tasks and manage multiple projects simultaneously.

Experience in coordinating compliance activities and ensuring adherence to regulatory requirements.

Experience working with compliance frameworks such as GDPR, HIPAA, or SOC 2.

Familiarity with ITIL practices and principles.

Experience working in healthcare, finance, or other regulated industries.

Knowledge of ServiceNow Governance, Risk, and Compliance (GRC) module.

Education:

Bachelor's degree in Computer Science, Information Technology, Business Administration, or related field.

Business Review:

Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.

Pay Range

The typical pay range for this role is:

$83,430.00 – $206,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/10/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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