Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

CVS Health’s Analytics & Behavior Change (A&BC) is an organization working to solve some of the most challenging problems at the intersection of technology and healthcare. A&BC leverages advanced analytics, machine learning, modeling, and a hypothesis-driven approaches to transform data into actionable, customer-centric insights to drive growth, improve health outcomes and access to health care across all our businesses in CVS Health. Our teams build next generation data and machine learning platforms and software products that help power CVS Health to make healthier happen for 100+ million customers.

The A&BC organization is looking to grow its Strategy & Product team. Join us as we embark on an exciting journey to drive a transformational shift in how CVS Health leverages technology and analytics to become the leader in consumer healthcare in the U.S.

As a Senior Product Manager within A&BC you will be responsible for leading the development and launch of analytic powered applications for internal and external users. This role requires a strong understanding of product management, data analytics and business strategy. The ideal candidate will be able to work effectively with cross-functional teams to bring data-driven products to market. Additionally, as a Product Manager you will support the dissemination of best practices (design thinking, agile methodologies and more) to support A&BC in its digital transformation.

Responsibilities:

• Develop user stories, acceptance criteria, and detailed product specifications to communicate feature requirements to Data Science, Engineering, Stakeholder teams
• Support Engineering and Data Science teams to implement features by clarifying requirements, facilitating technical discussions, and helping technical team members to understand users and the business
• Facilitate problem solving and prioritization across teams, factoring in trade-offs between speed, scalability, and quality
• Conduct user research, usability testing, and competitive analysis to inform product decisions and validate hypotheses
• Collaborate with designers to create UX flows, wireframes and product designs
• Define, monitor and analyze product performance metrics, identifying opportunities for improvement and optimization
• Draft, refine and communicate business cases to key stakeholders to obtain input and buy-in
• Work with internal customers, end users, GTM and other stakeholders to maintain product roadmaps
• Skillfully manage and align diverse stakeholder interests, ensuring clear communication and collaboration to achieve consensus and drive product initiatives forward.
• Clarify and coordinate dependencies with other product teams and stakeholders, and mitigate the risks and dependencies proactively
• Support the establishment and maintenance of release-management, product planning and launch frameworks
• Demonstrate and support dissemination of best practices for product management, product development, release management and user support
• Champion Agile methodologies and lean practices in product development

You will be working in a hybrid role (3 days a week onsite, every other week) in our CVS Health office in NYC.

Required Qualifications

• 4+ years' experience working cross-functionally with Engineering or Data Science teams and familiarity with Data Science concepts
• 3+ years' Product Management or Product Management-adjacent experience (Closely partnering with Engineers)
• Demonstrated ability to operate effectively within a complex stakeholder environment, driving • consensus and fostering collaborative decision-making processes
• Demonstrated ability to communicate (oral and written), with experience in communicating technical concepts and implications to business stakeholders and customers as well as business concepts and requirement to Data Science, Engineering, and other technical teams
• Familiar with user experience design and testing methodologies
• Experience in stakeholder management
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Ability to drive outcomes in complex environment

Preferred Qualifications

• Experience with predictive work with Healthcare data, specifically Pharma prediction for provider patient identification
• Proven track record of managing all aspects of a successful analytics product throughout its lifecycle
• Deep knowledge of various types of healthcare data, including strong grasp of data nuances, common use cases, and limitations, with experience in common analytics tools
• Demonstrated ability to succeed in a complex environment and influence adoption of new thinking and find innovation opportunities
• Strong interest ​in the Healthcare sector

Education

• Bachelor's degree in Computer Science, Engineering, Data Science, Analytics, Mathematics, Physics, Applied Sciences, or a related field required
• Master's degree preferred

Pay Range

The typical pay range for this role is:

$142,140.00 – $284,280.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.

For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/31/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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