Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

Purpose:

The primary objective of the Sales Planning organization is to support Sales and Marketing by providing analyses, tools, business processes, training programs, communications, and information that drive and/or enhance sales force effectiveness. Two specific functional areas within Sales Planning include: Alignment and Call Planning. Responsible for providing guidance and analytics to the sales organization on both the design and the implementation of the sales force to optimize the allocation of sales resources. Planning: Works with sales and marketing management, vendors, other internal commercial analysis teams, and systems teams to develop and publish optimized call plans to various U.S. Commercial Operations field forces multiple times a year.

Responsibilities:

•Adheres to all financial policies, including purchase order and compliance processes. Must be up to date on all required certification and compliance programs. In addition, possesses a deep understanding of department level processes and policies. Maintains a broad understanding of departmental business rules, data sets, and business processes and inter-dependencies across Sales Ops departments.

•Leverages an in-depth knowledge of analysis and/or operations methodologies to identify and implement appropriate approaches to address and solve business problems. Possesses a deep understanding of applications needed to implement the methodologies (e.g., ACCESS, Excel, SPSS).

•Demonstrates critical thinking, analytical/problem-solving skills, and strong communication skills. Utilizes understanding of sales force goals, structure, issues and strategic direction to partner internally or externally with teams to develop and support sales force tactics.

•Possesses subject matter expertise. Shares successful strategies, best practices, and lessons learned with functional counterparts (e.g., peers and management). Leverages in-depth knowledge of pharmaceutical industry data and critical thinking skills to resolve business problems more efficiently and effectively.

•Meets with Franchise Liaison and/ or Sales and Marketing Management on a regular basis to understand strategic and tactical issues, review research plans, and negotiate priorities. Also designs with peers’ innovative solutions (e.g., work plans) that add value and meet current and future business requirements. Uses comprehensive and complex design methodologies.
• Strong Project Management abilities, capable of leading initiatives across Multiple departments and aligning team efforts to organizational goals.

•CRM System Implementation and Migration- Oversee end-to-end CRM system deployment, including system migration processes from legacy systems to new platforms for all Franchises.

•Change Management and Continuous Improvement- Lead Change Management initiatives to ensure smooth user adoption of the CRM system. Work closely with CRM Admins and Data teams to ensure data integrity and optimize the use of CRM system.

•Analyzes and interprets market and product trends and performance relative to internal expectations. These expectations will range from sales force/product execution against internal plans to product performance against key customer segments.

•Anticipates factors and constraints that may affect timeline, sets project priorities and manages resource needs. Develops mitigation plans as needed.

•Independently manages projects within specified budget and time frames and identifies opportunities and implements solutions to lower operating expenses and/or increased productivity.

•Ensures vendor-assisted projects are managed within budget and timeline and appropriate methodologies are employed. Manages all aspects of vendor relationships on a day-to-day basis.

•Drives results and recommendations of projects to product teams, sales management and Senior Management in a timely manner. Makes formal presentations to these constituents.

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Qualifications

Qualifications:

BA, BS degree required. BA/BS required to ensure effective understanding and application of business concepts.

•Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP).

•8+ years analytical and/or commercial operations experience required preferably in the healthcare industry. Problem-solving orientation; ability to work independently. Experience working with management personnel to solve problems and identify/sell/implement solutions. Must exhibit proficiency commensurate with grade in the following competencies: adaptability, teamwork, initiative, innovation, integrity, analytical, leadership, strategic thinking, drive for results, and communication.

• In-Depth knowledge and experience in CRM platforms (Salesforce, Veeva)

•A proven track record of success in transforming data into powerful information for sales/marketing management required.

•Knowledgeable of a variety of PC programs (including, but not limited to Excel, Access, PowerPoint) that can solve various problems. Demonstrated database and project management skills.

•Preferred: Master's degree in Business or Science preferred.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

​The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

​Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html